2008 PLRB Large Loss Conference - Tucson, Arizona
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings

Join this veteran set of claims professionals and wrestle with issues of large and complex claim scenarios in three session tracks:

     Casualty lines claims
     Commercial lines property claims
     Personal lines property claims

Gather information and resource material on emerging claim challenges and effective response strategies

Learn about new claims services and products that can put you and your insured in "the driver's seat" toward successful resolution and recovery.

Network with many of the industry's "star performers" who adjust the largest and most complex property and casualty claims nationwide

Workshop sessions are adjuster-led, encourage audience participation, and provide an opportunity to learn from and with many of the industry's leading experts and performers.

Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.

SCHEDULE
Monday
December 01, 2008
3:30 p.m.- 5:30 p.m. Registration
5:00 p.m.- 6:30 p.m. Reception with Sponsors
Tuesday
December 02, 2008
7:30 a.m.- 5:30 p.m. Registration/Information
7:30 a.m.- 8:15 a.m. Continental Breakfast with Sponsors
8:15 a.m.- 9:15 a.m. General Session
9:15 a.m.- 9:30 a.m. Sponsored Coffee Break
9:30 a.m.- 11:30 a.m. Breakout Sessions I
11:30 a.m.- 1:00 p.m. Lunch on Own
1:00 p.m.- 3:00 p.m. Breakout Sessions II
3:00 p.m.- 3:15 p.m. Sponsored Coffee Break
3:15 p.m.- 5:15 p.m. Breakout Sessions III
5:15 p.m.- 6:45 p.m. Reception with Sponsors
Wednesday
December 03, 2008
7:30 a.m.- 11:30 a.m. Registration/Information
7:30 a.m.- 8:00 a.m. Continental Breakfast with Sponsors
8:00 a.m.- 10:00 a.m Breakout Sessions IV
10:00 a.m.- 10:15 a.m. Sponsored Coffee Break
10:15 a.m.- 12:15 p.m. Breakout Sessions V
12:15 p.m.- Meeting Adjourns
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
SESSIONS
Commercial Property Lines
A Wet and Wild Affair: Messy Water Damage Claims
Roger A. Bixby JD, Senior Claims Specialist, Zurich North America
Tim Keary CPCU, General Adjuster, Keary Claims Service
Thomas McKay III JD, Attorney-Managing Partner, Cozen O'Connor
Philip R. Watters PE, Senior VP, Rimkus Consulting

  Identify key issues associated with the loss
  Assemble a team to get a grip on causation, date of loss and damage
  Deal with overwhelming amounts of information
  Make numerous coverage decisions transparent
  Defend the claim decisions
Adjusting a Manufacturer's Wildfire Claim
James Whipple, Executive General Adjuster, Crawford Technical Services
Roy J. Juede CPA, Partner, Hagen Streiff Newton & Oshiro Accountants
David E. Bocan JD, Attorney-Partner, Robins, Kaplan, Miller & Ciresi L.L.P.

  Adjusting claims with and without physical damage
  Resolve sophisticated business interruption issues
  Recognize the "double dipping" claims
  Deal with costly sue & labor claims
Dynamic Thinking in a Large Manufacturing Loss: Stepping Out of the Box
John P. Condon AIC, Director/Business Insurance Major Cause Unit, Travelers Companies
W. Wade Ledbetter, General Adjuster, Travelers Companies
Peter J. Karutz CPA CVA, CFD, Partner, Matson Driscoll & Damico
David K. Skinner CPE, Project Consultant, Madsen Kneppers & Assoc.

  Find effective methods for problem solving and teaming up with your insured in a loss recovery
  Track the dynamic flow of a large loss
  Evaluate decisions to incur Costs to reduce loss (No Pure Extra Expense Coverage)
  Consider the impact of specialty equipment (proprietary), building codes, and physical relocation
Rule School: The Ethics of Large Loss Adjusting
Raymond Charleston, Assistant VP/Regional Claims Manager, Liberty Mutual Insurance Companies
James S. Harrington JD, Partner, Robins Kaplan Miller & Ciresi

  What Codes of Ethics apply to claims adjusting?
  The large loss adjuster's ethical duties
  Claims adjuster's "fairness" obligations
  What are the bad faith implications of ethical codes?
Valuation: Repair vs. Replacement Claims
Personal Property Lines
California Wildfires: Managing the Psychological Impact
Earth, Wind & Fire: Recovery Opportunities
Estimating & Adjusting Challenges on a High Value Homeowners Fire Loss
Insuring Green: Loss Repair and Reconstruction with "Green," "Renewable," and "Sustainable" Resources
Mortgage Foreclosure Crisis v. the Homeowners Mortgage
Casualty Claims
All Wrapped Up: Construction Liability Claim Issues In Wrap-Up Insurance Programs
Glenn Dienstag JD, Vice President, AIG Domestic Claims, Inc.
Cathy Glover JD, Vice President, AIG Domestic Claims, Inc.
Harry Griffith JD, Attorney-Partner, Branson, Brinkop, Griffith & Strong, LLP

  The history and application of wrap policies
  Differences between standard Comprehensive General Liability Coverage and Wrap Up insurance programs
  Wrap insurance programs formulation and formation issues
  Claims adjustment issues in the context of operations and completed operations claims scenarios
  Claims adjustment issues in the context of an emergency repair scenario
All Wrapped Up: Construction Liability Claim Issues In Wrap-Up Insurance Programs
Glenn Dienstag JD, Vice President, AIG Domestic Claims, Inc.
Cathy Glover JD, Vice President, AIG Domestic Claims, Inc.
Harry Griffith JD, Attorney-Partner, Branson, Brinkop, Griffith & Strong, LLP

  The history and application of wrap policies
  Differences between standard Comprehensive General Liability Coverage and Wrap Up insurance programs
  Wrap insurance programs formulation and formation issues
  Claims adjustment issues in the context of operations and completed operations claims scenarios
  Claims adjustment issues in the context of an emergency repair scenario
Computer Virus: Adjusting Losses in a Worldwide Network Environment
Lloyd Bernstein JD, Bullivant Houser Bailey
Frank Lombardo, Principal Consultant; LWG Consulting, Inc.

  Historical background of cyber exposures and applicable insurance
  Recommended strategies for adjusting cyber losses and preparing for litigation
  The necessity for expert consultation - forensic, valuation and others
  Application: analyzing a computer virus claim from contamination to cure
  Lessons learned and the new insurance frontier in the cyber age
Managing Catastrophic Vehicular Liability Claims
Brenda Jackson CPCU, AIC, CCLS, Claim Supervisor, Utica National Insurance Group
Jeffrey S. Pavlovich JD, Attorney/Partner, Leahy, Eisenberg & Fraenkel

  Applicability and availability of uninsured and underinsured motorist coverage
  Investigation and initial handling of claims
  Interplay of policies of insurance (primary/excess/umbrella)
  Punitive damages scenario
Post-traumatic Stress Disorder from a Mass Transit Accident
Peter R. Reilly, President, Dynamic Claims Solutions Inc

When the Walls Come Tumbling Down: Dealing With a Catastrophic Collapse Claim
Charles O'Donnell, Vice President, Claims, ProClaim America
Josh Greenbaum JD, Attorney, Cozen OConnor
Daniel Honig PE, title, Structures Consulting Engineers

  Liaison with local, state and federal public authorities and potential criminal investigations
  Dealing with the media
  Cause and origin analysis including marshalling of documents; interviewing witnesses; and retention of experts
  Development of positions/strategies as claimant and as defendant
  Potential cooperation with other parties
Claim resolution formats ranging from traditional litigation to alternative dispute formats including arbitration and mediation

General Session
Henry Daar JD, Executive Vice President, AON Risk Services
Henry Daar JD, Executive Vice President, AON Risk Services
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
HOTEL INFORMATION
J. W. Marriott Starr Pass Resort
3800 W. Starr Pass Boulevard
Tucson, AZ 1-888-527-8989
Reservations: 1-888-527-8989



A block of rooms has been reserved at the J. W. Marriott Starr Pass Resort at the rate of $164 single or double occupancy. Rates will be good for three days prior and after the Conference dates, subject to availability.

You may also call the hotel directly at 1-888-527-8989. Please indicate that you are attending the PLRB/LIRB Large Loss Conference at the J. W. Marriott Starr Pass Resort.

The cut-off date for this special rate is November 10, or when the rooms are sold out, whichever comes first. Please note there are a limited number of rooms in our block, so make your reservation early.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
CONTINUING EDUCATION

We will apply for continuing education for adjusters in North Carolina and Texas as well as RPA and CPCU credit.

IMPORTANT:
Attendance forms must be mailed to PLRB offices within 10 days of the Conference. Various states' Departments of Insurance have regulations that state that the provider must submit a complete attendance roster on behalf of each student within 20 days after the course has been completed. Therefore, please be sure you send PLRB your original signed attendance form with payment within 10 days of the program. This will ensure that PLRB submits rosters to the states in a timely manner and that your credits are posted.

Those received late may be rejected or subject to late fees as charged by the states. In accordance with the demands of the respective State Departments of Insurance, if we receive your completed attendance form after their required submission date, we cannot guarantee acceptance of your CE application.

GENERAL INFORMATION:
All necessary forms will be provided at the Conference Registration/ Information Desk during the Conference. The fee to process any continuing education request is $50 per state. The $50 fee applies to each state individually. PLRB submits your information to the states requested. There are no fees for CPCU-CPD or RPA.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
SPONSORS
Current Sponsors - PLRB/LIRB Large Loss Conference

BELFOR USA Group, Inc. Platinum Sponsor
Theresa Williams
185 Oakland Avenue
Suite 300
Birmingham, MI 48009
Phone: 248-594-1144   Toll Free: 800-922-3848   Fax 248-594-1133
www.belforusa.com  theresa.williams@us.belfor.com
BELFOR-leader in disaster recovery and property restoration services; offers 24/7 emergency response; reconstruction; structural dehumidification; mold remediation; document; electronics restoration; machinery refurbishment; records recovery.

Insurers World Platinum Sponsor
Scott Lacourse
120 Shamut Road
Canton, MA 02021
Phone: 781-821-0087   Toll Free: 800-343-9619   Fax 781-774-6401
www.insurersworld.com  scott.lacourse@insurersworld.com
Insurer's World - Contents evaluation and replacement services to enable adjusters to produce accurate cost effective settlements. Representing VIA Contents software, a complete contents adjuster work environment.

Paul Davis Platinum Sponsor
Amy Speaker Velez
2010 S. 4th St.
Milwaukee, WI 53204
Phone: 414-213-5913     Fax 414-433-1896
www.pdnational.com  aspeaker@pdnational.com
Paul Davis is the highest quality provider for large loss site stabilization, mitigation, and reconstruction; specializing in servicing commercial properties of all sizes and scope.

Allied Salvors, Inc. Gold Sponsor
Edward Flanagan
1268 Woodsview Drive
Boothwyn, PA 19061
Phone: 610-358-3001   Toll Free: 800-428-0299   Fax 610-358-3004
www.alliedsalvors.com  eflanagan@alliedsalvors.com
Allied Salvors is a full service national salvage & appraisal firm headquartered in Philadelphia. Our services include post loss inventories, contents valuation, loss evaluations and disposition of damaged merchandise.

BAMCOR Gold Sponsor
Brian R. Caputo
4700 Briar Road
Cleveland, OH 44135
Phone: 216-272-0249     Fax 216-265-1122
www.bamcor.cc  bcaputo@bamcor.cc
Rebuilding, repairing & special building of all industrial machinery and equipment. Cat-response turnkey equipment evaluation, removal, reinstallation and startup. Mechanical, hydraulic, electrical and full machining capabilities.

Certified Restoration Drycleaning Network Gold Sponsor
Myron Blankenbaker
2060 Coolidge Highway
Berkley, MI 48072
Phone: 248-246-7878   Toll Free: 800-520-2736   Fax 248-246-7868
www.crdn.com  mblankenbaker@crdn.com
The textile restoration specialists of CRDN follow a standardized, consistent process for inventory and restoration of garments and fabric items, saving you time and money.

Enservio, Inc. Gold Sponsor
Carolina McLoud
16 Tech Circle
Suite 200
Natick, MA 01760
Phone: 508-318-6024     Fax 866-308-0871
www.enservio.com  cmcloud@enservio.com
Providing Property Contents Services - onsite inventory creation and contents valuation services for the P&C Industry. Enservio delivers the best possible LKQ Match and significant savings to their customers.

Haag Engineering Co. Gold Sponsor
Cheryl Markstahler
2455 McIver Lane
Carrollton, TX 75006
Phone: 972-247-6444   Toll Free: 800-527-0168   Fax 972-484-1821
www.haagengineering.com  cmarkstahler@haagengineering.com
Since 1924, Haag has provided worldwide engineering consulting services related to failures of and damages to civil, structural, architectural, mechanical, electrical and chemical systems. Haag offers approved CEU educational courses.

InStar Services Group Gold Sponsor
Kim Crist
400 9th Avenue S.
Safety Harbor, FL 34695
Phone: 727-430-4507   Toll Free: 800-446-1620   Fax 727-726-0697
www.instarservices.com  k.crist@instarservices.com
InStar Services Group L.P. is one of the largest nationwide providers of disaster restoration and reconstruction to the hospitality, commercial, insurance and multifamily industries.

Munters Corporation Gold Sponsor
Courtney Tyler
79 Monroe St.
Amesbury, MA 01913
Phone: 978-241-1122   Toll Free: 800-686-8377   Fax 978-241-1274
www.munters.us  courtney_tyler@munters.com
Munters provides disaster restoration, including document recovery, throughout North America. It provides emergency services 24 hours a day, seven days a week from 30 company-owned offices.

SEA, Ltd. Gold Sponsor
Ken Corwin
7349 Worthington-Galena Road
Columbus, OH 43085
Phone: 614-888-4160   Toll Free: 800-881-7324   Fax 614-885-8014
www.sealimited.com  jcorwin@sealimited.com
S.E.A. provides forensic engineering services in workplace accidents, product failures; materials analysis; vehicular accident reconstruction; structural failure; flammable materials; chemical laboratory; fire causation; electrical systems; construction; mold; and industrial hygiene.

Temporary Accommodations Gold Sponsor
Jan Miegel
6 Piedmont Center
Suite 411
Atlanta, GA 30305
Phone: 404-874-3321   Toll Free: 800-548-5196   Fax 404-264-8557
www.temporaryaccommodations.net  jan@temporaryaccommodations.net
Temporary Accommodations offer adjusters the fastest, most convenient, cost effective solution when displaced policyholders need comfortable temporary housing. The better we do our job, the easier it is for you to do yours.

Please contact Andy Kelly, Exhibits Manager, for information about sponsorships for the 2008 Large Loss Conference. He can be reached at akelly@plrb.org or 630-724-2255.

Join a select group of service providers as a Platinum or Gold sponsor. Prices are:

PLATINUM SPONSORSHIPS
$3,000 for PLRB affiliate members
$3,600 for non-affiliate members

GOLD SPONSORSHIPS
$1,500 for PLRB affiliate members
$1,800 for non-affiliate members

Online Sponsorship Application

Plan now to participate in this unique opportunity to promote your company or organization. Contact Andy Kelly today at 630-724-2255 or e-mail at akelly@plrb.org.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
REGISTRATION INFORMATION

Registration fee covers all educational sessions, handout materials, session breaks and reception. Full refunds less a $50 processing charge will be made for cancellations received by 30 days prior to the program. No refunds will be made after that date. Cancellation requests must be submitted in writing to conference@plrb.org. "Substitutions" may be accepted at the discretion of PLRB. "Substitution" means that a co-worker/co-employee of a registrant attends this entire event in place of the registrant. Requests for substitution must be submitted to the PLRB in writing by the registrant.

Downloadable Registration Form

PLRB/LIRB Member FREE
PLRB Affiliate Member $400
Non-member $550

PLRB or LIRB Member Insurer staff may register HERE at no cost. You must have a valid PLRB or LIRB Internet login to use this link.
Not sure if your company is a PLRB or LIRB member? Click HERE to find out.
Affiliate Members may register HERE to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register HERE.

Click HERE if you do not remember your Member or Affiliate Member username and password.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
POLICIES

Entertainment

The purpose of the Large Loss Conference is education. The strength, reputation, and national support of the Large Loss Conference are the result of its commitment to hardworking, intense professional development.

The official Large Loss Conference program also provides helpful forums for networking among insurers' claims professionals and claims service providers. Any additional activity sponsored by a claims service provider in conjunction with the Large Loss Conference that undermines or conflicts with the primary educational purpose and reputation of the Large Loss Conference is prohibited.

As example, entertainment during conference and reception hours is a conflict and prohibited. Also, after hours entertaining of fifteen or more conference attendees by any one person, organization, or group that extends past 11:00 p.m. on an evening before morning sessions undermines the educational experience and is prohibited. "Adult themed" entertainment undermines the reputation of the event and is prohibited.

Failure to comply with the policy can result in sanctions, including but not limited to:
- Loss of exhibiting privileges at PLRB/LIRB events
- Loss of speaking privileges at PLRB/LIRB events
- Loss of attendance privileges at PLRB/LIRB events

Antitrust

The Property Loss Research Bureau and the Liability Insurance Research Bureau intend to prevent any violation of antitrust laws at all their meetings and conferences.

Presenters and attendees at the Large Loss Conference must remember that their respective firms are competitors in the marketplace and that the McCarran-Ferguson Act and the laws of some states provide the insurance industry with only very limited immunity from federal and state antitrust scrutiny. Therefore, presenters and attendees must exercise care during all presentations and discussions, since even innocuous discussions of certain topics might later be misinterpreted as evidence of collusion.

At the Large Loss Conference, and all educational, social, and business development events connected with this meeting, there should be no discussion or agreement, formal or informal, expressed or implied, as to any matters which might give rise to an allegation of violation of antitrust laws. Subjects to avoid include:

  • rates;
  • underwriting policies;
  • marketing strategies; marketing responses to legislative, regulatory, or other developments;
  • prices or costs of any products or services offered for sale by insurers or purchased by insurers;
  • individual insurance company positions on coverage issues and other matters of insurance policy interpretation; agreements or understandings relating to claims practice, policies, or positions;
  • standards by which the performance of any insurer could or should be judged; codes of ethics;
  • advantages or disadvantages of doing business in particular states;
  • refusal to deal with, or boycott of, potential insureds or suppliers of products or services; use of particular suppliers of products or services; and
  • costs or profits of any aspect of any of the above.

Photo/Video Disclaimer

During PLRB programs and events, photos and video are taken for the benefit of the PLRB. By attending you consent to the taking of these images and the use of your likeness within the images for PLRB commercial use.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings
OTHER MEETINGS

Please check out our other upcoming meetings.

2008 Eastern Regional Adjusters Conference
Embassy Suites Tampa/Tampa Convention Center, Tampa, FL
06/02/08 - 06/04/08   Click for details.
2008 Central Regional Adjusters Conference
Marriott Des Moines/Polk County Convention Complex at Iowa Events Center, Des Moines, IA
09/08/07 - 09/10/08   Click for details.
2008 PLRB/LIRB/FDCC Critical Issues Seminar
Embassy Suites O'Hare, Chicago, IL
09/15/08 - 09/15/08  
2008 Western Regional Adjusters Conference
Sheraton Grand / Sacramento Convention Center, Sacramento, CA
10/27/08 - 10/29/08   Click for details.
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies | Other Meetings