2011 PLRB Large Loss Conference - Chicago, Illinois
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies

Join us in Chicago and tackle issues raised in large and complex property and casualty claim adjustments.

This educational Conference is designed for your senior claims managers and technical adjusting staff who want to grow in competence and experience with large loss claims.

Classes will be organized in three tracks:

  • Commercial Lines, Property Claims
  • Personal Lines, Property Claims
  • Casualty Claims
Hear from industry leaders and join in group discussions; gather information and claim strategies from a variety of real-world claim scenarios.
Explore new claim services and products available to adjusters.
Network with industry colleagues, including insurance company staff adjusters and managers, independent adjusters, and a wide variety of industry service providers from across the nation.

Workshop sessions are adjuster-led, encourage active audience participation, and provide an opportunity to learn from and with many of the industry's leading experts and performers. 

Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.


SCHEDULE
Monday, September 26, 2011
3:00 PM- 6:30 PM Registration
5:00 PM- 6:30 PM Reception with Sponsors
Tuesday, September 27, 2011
7:00 AM- 5:30 PM Registration/Information Desk
7:30 AM- 8:15 AM Continental Breakfast with Sponsors
8:15 AM- 9:15 AM General Session
9:30 AM- 11:30 AM Breakout Session I
Adjuster as Ringmaster in Resolving Construction Defect Claims
Corrugated Stainless Steel Tubing (CSST) & Lightning Strikes: A Bad Combination
Good Faith Claims Handling
Handling a Large Water Loss of an Educational Building with Subrogation Potential
Investigating Fraudulent Medical Providers
Untangling A Complex Insurance Claim Involving Tenant Improvements
11:30 AM- 1:00 PM Lunch on Own
1:00 PM- 3:00 PM Breakout Session II
Adjusting Marine Cargo Throughput Policy vs. Commercial Property Policy
Challenging Personal Property Evaluations
Handling a Large Loss Claim with Limited Information
Investigative Approach to Large Fire Scene Management
Navigating the Ethical Minefield of the Tripartite Relationship
Supplemental Claims Submitted Years Later
3:00 PM- 3:30 PM Coffee Break
3:30 PM- 5:30 PM Breakout Session III
Adjusting Catastrophic Losses: Gas Line Explosion
Corrugated Stainless Steel Tubing (CSST) & Lightning Strikes: A Bad Combination
Examination Under Oath Strategy with a Large Hospital Loss
Investigating Fraudulent Medical Providers
Scoping Residential Large Loss Fire & Water Claims
Untangling A Complex Insurance Claim Involving Tenant Improvements
5:30 PM- 6:45 PM Reception with Sponsors
Wednesday, September 28, 2011
7:00 AM- 12:15 PM Registration/Information Desk
7:30 AM- 8:00 AM Continental Breakfast with Sponsors
8:00 AM- 10:00 AM Breakout Session IV
Adjuster as Ringmaster in Resolving Construction Defect Claims
Examination Under Oath Strategy with a Large Hospital Loss
Good Faith Claims Handling
Handling a Large Water Loss of an Educational Building with Subrogation Potential
Investigative Approach to Large Fire Scene Management
Navigating the Ethical Minefield of the Tripartite Relationship
10:00 AM- 10:15 AM Coffee Break
10:15 AM- 12:15 PM Breakout Session V
Adjusting Catastrophic Losses: Gas Line Explosion
Adjusting Marine Cargo Throughput Policy vs. Commercial Property Policy
Challenging Personal Property Evaluations
Handling a Large Loss Claim with Limited Information
Scoping Residential Large Loss Fire & Water Claims
Supplemental Claims Submitted Years Later
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
EDUCATIONAL SESSIONS
Commercial Property Lines
Adjusting Marine Cargo Throughput Policy vs. Commercial Property Policy  CPCU  FL  NC  OK  RPA  TX
Tom Powell, Executive General Adjuster, BPO Technical Services, LLC
J. Daniel Woodall, JD, Attorney-Partner, Gauntt, Earl & Binney

  Interplay of two policies: property form and inland marine Throughput form
  Fire at an egg processing plant
  Firefighter fatality; working with AFT and Department of Justice authorities
  Challenges in loss mitigation measuring the loss setting reserves and subrogation
Examination Under Oath Strategy with a Large Hospital Loss  CPCU  FL  NC  OK  RPA  TX
Joffre Mishall, AVP Property Claims/Large Loss Unit, Zurich American Insurance Company
Tracey D. Dodd, Toxicologist/Owner, U. S. Risk Management, LLC
Richard E. King, JD, Director-Attorney, Galloway, Johnson, Tompkins, Burr and Smith

  Examination Under Oath strategy in a large, complicated loss
  EUO sample letters and requests for documents
  Working with experts to bolster chances of a successful EUO
  Formulating lines of EUO questioning to achieve a positive outcome
Handling a Large Water Loss of an Educational Building with Subrogation Potential  CPCU  FL  NC  OK  RPA  TX
Timothy J. Dickson, P.E., S.E., Principal, Dickson-Schaefer, Ltd.
Steve Morris, Executive General Adjuster, Hanover Insurance Co.
Richard Cuneo, JD, Attorney-Partner, Skiver & Associates

  Complex water damage claim in a large educational building
  Loss involved multiple causes of loss
  Expedited stabilization and restoration activities
  Working with the insured to subrogate against several parties
Supplemental Claims Submitted Years Later  CPCU  FL  NC  OK  RPA  TX
Ossian Cooney, Property Litigation Manager, Lexington Insurance
J.T. Sheets, Jr., Executive General Adjuster, GAB Robins North America, Inc., A Division of Cunningham Lindsey
Dennis A. DiMillo, Principal, Director of Construction Consulting, DBI Construction Consultants
Brian Erickson, MS, PE, RRC, Regional Manager, PIE Forensic Consultants

  Policy interpretation for wind and impact damage, coverage limitations and exclusions, applicable terms and conditions or duties of the policyholder and supplemental claim scenarios and motivations
  Legal issues and case law that arise in supplemental or re-openpost-event hurricane claims
  Damage estimate factors and estimation for damages that may have occurred years earlier, and what to examine when analyzing claimants' damage estimates, including code upgrades
  Roof wind uplift testing protocols and how results can be misconstrued to show damage is present, especially long after the occurrence
Untangling A Complex Insurance Claim Involving Tenant Improvements  CPCU  FL  NC  OK  RPA  TX
Anthony Scariano, Executive General Adjuster, VeriClaim Inc.
Dan Millea, JD, Attorney-Partner, Zelle Hofmann Voelbel & Mason

  Identification of the potentially interested parties (owner, landlord, tenants, insurers)
  Analysis of the relevant documents (leases, work letters, construction documents, insurance policies)
  Identification of ownership and other interests in all property at issue
  Reasonable resolution despite potential inconsistencies and uncertainties surrounding contract rights
  Alerting clients to potential right to recover under subrogation or shared liability theories
Personal Property Lines
Challenging Personal Property Evaluations  CPCU  FL  NC  OK  RPA  TX
Debra Dawson, Personal Property Quality Assurance Specialist, Liberty Mutual Insurance Companies
Don Stafford, President, Insurers World

  Determining authenticity in designer contents
  Who makes designer items and how are they sold?
  How to evaluate musical instruments
  Repair or replacement options with musical instruments
Corrugated Stainless Steel Tubing (CSST) & Lightning Strikes: A Bad Combination  CPCU  FL  NC  OK  RPA  TX
Mike Trask, Staff Assistant, Subrogation Services, State Farm Group
Mitchell Guthrie, Senior Electrical Engineer, Independent Engineering Consultant
Darcy Smith Fire Product Investigator, State Farm Group
Daniel C. Theveny, JD, Attorney-Partner, Cozen O'Connor

  Corrugated stainless steel tubing and lightning strikes
  Working with the insured with a large uncovered portion of the claim
  Effective pursuit of subrogation with CSST lightning claims
Good Faith Claims Handling  CPCU  FL  NC  OK  RPA  TX
Michael A. Troisi, JD, Attorney-Partner, Rivkin Radler LLP
  Reasons why a duty of good faith is imposed on insurers
  Various situations in which bad faith arises
  Top 10 List of conduct by insurers which can lead to claims of bad faith
  "The Good, The Bad and The Ugly" of claims handling
  Strategies for avoiding bad faith claims
Investigative Approach to Large Fire Scene Management  CPCU  FL  NC  OK  RPA  TX
Michael J. Famiglietti, AIC, NGA, Large Loss Team Manager, Liberty Mutual Insurance Companies
Jason Karasinski, CFI, Sr. Fire Investigator, Fire Investigation Unit, Liberty Mutual Insurance Companies
Dixon Robin, CFI, Senior Special Agent, Bureau of Alcohol, Tobacco, Firearms & Explosives

  How to work with Public Sector authorities
  Retaining appropriate experts for your fire scene investigation
  NFPA 921 "Management of Complex Investigations"
  Proving your subrogation case with clear, tested scientific conclusions
Scoping Residential Large Loss Fire & Water Claims  CPCU  FL  NC  OK  RPA  TX
John Pendergrass, General Adjuster/Fire Investigator, Eagle Adjusting Services
Bryan A. Brainerd, General Manager, Paul Davis Restoration & Remodeling of Indianapolis North
John Ortlund, CFI, CFEI, Fire Investigator, FireTech, Inc.

  Scoping and accurate investigation of the loss
  Identification of the actual damages, cause of loss, coverage, and issues
  Estimating issues with large loss claims; repair vs. replacement
  When to call the professional, fire investigator, and water loss experts
Casualty Claims
Adjuster as Ringmaster in Resolving Construction Defect Claims  CPCU  FL  NC  OK  RPA  TX
Jill Chesney, CPCU, AIC, Field Claims Specialist, Amerisure Insurance Company
Donald E. Elder, JD, Attorney-Partner, Tressler LLP

  Insured is faced with a claim for property damage reconstruction to a hotel due to construction defects
  Tools needed for coordinating a complex investigation on three fronts: coverage, liability and damages
  Leadership necessary in getting all the parties to the table and participating
  Calling experts and defense counsel for reinforcement
Adjusting Catastrophic Losses: Gas Line Explosion  CPCU  FL  NC  OK  RPA  TX
Kevin S. Williams, JD, Underwriter & Claims Manager, Argo Re
Kenneth R. Gilvary, PE, Senior Engineer, Haag Engineering Co.
Neil V. Mody, JD, Attorney-Partner, Connell & Foley
Kyle Roehler, JD, Attorney-Shareholder, Foland, Wickens, Eisfelder, Roper & Hofer

  Evaluation of various lines of coverage potentially implicated by a catastrophic gas line explosion, including homeowners, commercial general liability, and excess coverage
  Analysis of how courts are ruling on the number of occurrences, and the resulting impact on deductibles, self-insured retentions, and limits of liability
  Discovery of strategic methods through which insurers have worked cooperatively with policyholders to obtain claim information, mitigate exposure, and resolve coverage disputes
  Exploration of novel and emerging coverage issues arising from large losses, including "stipulated exhaustion" agreements, insurability of punitive damages, additional insured issues, and dealing with multiple layers of coverage
Handling a Large Loss Claim with Limited Information  CPCU  FL  NC  OK  RPA  TX
Daniel J. Melcher, PE, Vice President, Armstrong Forensic Engineers
  Management of a large claim with limited information
  Dealing with limited physical evidence
  Interaction with legal counsel and reconstruction firms
  Usage of pictures to extract important scene information
Investigating Fraudulent Medical Providers  CPCU  FL  NC  OK  RPA  TX
James E. Carlson, JD, Claims Attorney, COUNTRY Financial
Daniel E. Thenell, JD, Attorney, Smith Freed & Eberhard P.C.

  Mandatory PIP/Medical payments: State laws designed to protect are being exploited
  Front line defense: PIP adjusters must have tools to identify trends from specific providers
  Bad medicine: Where are all these patients coming from? Who owns it; who profits from it; who controls it; who is involved?
  Investigative activities involving TIN runs, public records, medical summaries, CPT codes, treatment calendars, examinations under oath, surveillance, and past employees
  To sue or not to sue: what state and federal claims are available to stop bad medicine
Navigating the Ethical Minefield of the Tripartite Relationship  CPCU  FL  NC  OK  RPA  TX
Jeffrey Vanderpool, CPCU, ARM, AIC, Sr. Vice President, Sunshine State Insurance Company
Anna D. Torres, JD, Attorney-Partner, Powers Torres,

  Potential ethical and bad faith pitfalls during the claims handling process
  Ramifications of claims decisions in the context of ethical obligations
  Practical and effective strategies at key claims handling and litigation crossroads
  Review of ethics and bad faith legal concepts as related to the tripartite relationship
General Session
ASCE's Report Card on America's Infrastructure
Andrew W. Herrmann, PE, F.ASCE
Principal, Hardesty & Hanover, LLP

Civil engineers design, build, and maintain the nation's infrastructure, and as stewards of that infrastructure, are duty-bound to alert the public and policy makers on the threats to our safety, quality of life, and economy that failing infrastructure poses.

"ASCE's 2009 Report Card for America's Infrastructure" is the fourth such report undertaken to give letter grades to different categories infrastructure ranging from surface transportation to drinking water systems. While the letter grades have not changed significantly, since the first report in the late 1980's, the cost to bring the nation's infrastructure into a state of good repair has risen dramatically. Mr. Herrmann will outline where the nation's infrastructure stands today, while offering key solutions for moving forward.
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
HOTEL INFORMATION
Sheraton Chicago Hotel & Towers
301 East North Water Street
Chicago, IL 60611
Reservations: 800-233-4100

Online Hotel Reservations


A block of rooms has been reserved at the Sheraton Chicago at the rate of $199 single or double occupancy and include complimentary high-speed wired internet in the guest rooms. Rates will be good for three days prior and after the Conference dates, subject to availability.

You may also call the hotel directly with Sheraton/Starwood reservations at 1-800-233-4100 or 312-464-1000. Please indicate that you are attending the PLRB/LIRB Large Loss Conference at the Sheraton Chicago Hotel.

The cut-off date for this special rate is September 6, or when the rooms are sold out, whichever comes first. Please note there are a limited number of rooms in our block, so make your reservation early.

Visit here for transportation and parking information.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
CONTINUING EDUCATION
As of September 9, PLRB/LIRB Large Loss Conference has been approved for Continuing education credit for adjusters in Florida, North Carolina, Oklahoma, and Texas; and for Continuing Legal Credit for Illinois and Florida.


APPROVALS
The Florida Dept. of Financial Services
has approved the 2011 Large Loss Conference for 10 hours of adjuster optional credit. This course has been designated by the Florida Department of Financial Services as INTERMEDIATE level. It is intended for the student who has a basic knowledge with the subject matter or who has limited experience with the subject matter.

You must attend the full session to receive credit for that session and obtain presenters' signatures for those sessions you attend to receive credit. Partial credit is available (you do not need to attend all 5 classes to receive CE credits).

The Florida Dept. of Financial Services has approved the following two sessions for adjuster ethics credit. You must attend the full 2-hour session to receive credit.

Good Faith Claims Handling has been approved for 2 hours of ethics credit. This course has been designated by the Florida Department of Financial Services as INTERMEDIATE level. It is intended for the student who has a basic knowledge with the subject matter or who has limited experience with the subject matter.

Navigating the Ethical Minefield of the Tripartite Relationship has been approved for 2 hours of ethics credit. This course has been designated by the Florida Department of Financial Services as ADVANCED level. It is intended for the student who has significant knowledge of the subject matter or who has significant experience in the subject matter area.

North Carolina Dept. of Insurance has approved 6 hours of credit for Tuesday Sept. 27; and Wednesday Sept 28 for 4 hours of credit. Partial credit is not available.

Oklahoma Dept. of Insurance approved all 15 sessions for 2 hours each. Two sessions were approved for Ethics credit.

Navigating the Ethical Minefield of the Tripartite Relationship was approved for 1 hour Ethics and 1 hour Adjuster General.
Good Faith Claims Handling was approved for 2 hours Ethics.

The Texas Dept. of Insurance has approved all fifteen workshops of the 2011 Large Loss Conference for adjuster credit.

Each session is worth 2 hours of credit; therefore, you may earn up to 10 hours of credit at the Conference by attending all sessions.

Good Faith Claims Handlingwas approved for 2 hours of ethics credit.

Navigating the Ethical Minefield of the Tripartite Relationship was approved for 1 hour of ethics credit and 1 hour of general credit; the other sessions have been approved for general hours.

CPCUs attending this program will be awarded 10 points under the Continuing Professional Development program for CPCUs.

The Society of Registered Professional Adjusters (RPA) will award up to 11.0 CE Credits for the successful completion of the Large Loss Conference.

After you attend the Conference, submission forms are available online at www.rpa-adjuster.com. The new forms acknowledge that our members are trustworthy, ethical, and professional.

Mandatory Continuing Legal Education: PLRB/LIRB is an accredited CLE provider of the MCLE Board of the Supreme Court of Illinois. Therefore, the Large Loss Conference is eligible for up to 10.0 hours of General MCLE credits. NEW! In additional two sessions are approved for professional responsibility credit:

Good Faith Claims Handling was approved for 2.0 hours of professional responsibility credit.

Navigating the Ethical Minefield of the Tripartite Relationship was approved for 2.0 hours of professional responsibility credit.

NEW! The Florida Bar has approved the 2011 Large Loss Conference for up to 13.0 general hours CLER, including 5.0 hours of Ethics. The Course Number is 9146 1. You may attend any sessions to get credit. The Florida Bar requires you to submit your attendance hours on-line at www.flabar.org.
Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
SPONSORS
Current Sponsors - PLRB/LIRB Large Loss Conference
American Technologies, Inc.
Jeff Moore
210 Baywood Ave.
Orange, CA 92865
Phone: 714-283-9990   Toll Free: 800-400-9353   Fax 714-283-9995
www.amer-tech.com  jeff.moore@amer-tech.com
Platinum Sponsor American Technologies, Inc.
ATI is proud to be the nation's largest family-owned restoration contractor. We are full service restoration, environmental and reconstruction experts for residential and commercial properties.
 
BELFOR Property Restoration
Theresa Williams
185 Oakland Avenue
Suite 150
Birmingham, MI 48009
Phone: 817-535-6793   Toll Free: 800-856-3333   Fax 817-536-1167
www.belforusa.com  theresa.williams@us.belfor.com
Platinum Sponsor BELFOR Property Restoration
BELFOR's 120+ full-service offices in North America offer 24/7 emergency services, property restoration including documents, electronics, machinery, mold-remediation, general contracting, and consulting.
 
BMS CAT Inc.
Timothy Draney
303 Arthur St.
Fort Worth, TX 76107
Phone: 817-810-6220   Toll Free: 800-433-2940   Fax 817-334-3339
www.bmscat.com  tdraney@bmscat.com
Platinum Sponsor BMS CAT Inc.
BMS CAT is the industry's top provider for commercial restoration, offering complete restoration services including: dehumidification; mold remediation; document freeze drying; and media recovery.
 
Claims Pages
Michael Kay
186 Industrial Center Drive

Lake Helen, FL 32744
Phone: 800-452-3851     Fax 866-212-3605
www.claimspages.com  mkay@claimspages.com
Platinum Sponsor Claims Pages
The Claims Pages print directories and website (www.claimspages.com) have become the most well recognized information resources for claims adjusters and businesses serving the insurance industry.
 
Clausen Miller P.C.
Whitney Melchiori
10 S. LaSalle Street
Chicago, IL 60603
Phone: 312-606-7422     Fax 312-606-7777
www.clausen.com  wmelchiori@clausen.com
Platinum Sponsor Clausen Miller P.C.
The Firms' core practice includes representing the insurance industry, particularly with regard to analyzing coverage under policies, defending insurers when sued and prosecuting subrogation actions for or on behalf of insurers. The Firm also counsels clients on a broad range of commercial litigation, insurance and liability issues.
 
EFI Global, Inc.
Heather Suttle
8811 FM 1960 Bypass Road West
Suite 400
Humble, TX 77338
Phone: 281-358-4441   Toll Free: 800-334-0200   Fax 281-358-3956
www.efiglobal.com  heather_suttle@efiglobal.com
Platinum Sponsor EFI Global, Inc.
EFI Global, Inc. is a full-service forensic engineering, fire investigation, environmental, and specialty consulting services firm.
 
Insurers World
Don Stafford
120 Shawmut Road
Canton, MA 02021
Phone: 781-821-0087   Toll Free: 800-343-9619   Fax 866-200-3784
www.insurersworld.com  don.stafford@insurersworld.com
Platinum Sponsor Insurers World
Insurer World's Contents Evaluations, VIA2020 Adjusting Software, and SOS: Service on Site empower and enable adjusters to produce accurate, cost effective settlements with quick turnaround.
 
LWG Consulting
Mark Ewing
3455 Commerical Ave.
Northbrook, IL 60062
Phone: 847-559-3000   Toll Free: 800-326-5075   Fax 847-559-3010
www.lwgconsulting.com  mewing@lwgconsulting.com
Platinum Sponsor LWG Consulting
LWG supports insurers, independent adjusters, and legal professionals by providing expertise with losses involving high-technology equipment. Services include damage assessment, causal analysis, and equipment restoration.
 
Nelson Architectural Engineers, Inc.
Belinda Rueffer
2740 Dallas Parkway
Suite 220
Plano, TX 75093
Phone: 469-429-9000   Toll Free: 877-850-8765   Fax 469-326-5200
www.nae-us.com  brueffer@architecturalengineers.com
Platinum Sponsor Nelson Architectural Engineers, Inc.
Nelson Architectural Engineers, Inc. is a full service forensic investigation and consulting firm, with special expertise in Engineering, Architecture, Fire/Arson, and Industrial Hygiene & Safety.
 
Paul Davis National
Howdy Russell
2010 South Fourth St.
Milwaukee, WI 53204
Phone: 904-233-5245   Toll Free: 888-222-4122   Fax 904-212-0917
www.pdnational.com  hrussell@pdnational.com
Platinum Sponsor Paul Davis National
Highest quality commercial/large loss solution, restoration consulting, emergency services, and site stabilization. Most experienced personnel in the industry. Quickly reponds anywhere in the country.
 
Rimkus Consulting Group, Inc.
Curtis Brown
Eight Greenway Plaza
Suite 500
Houston, TX 77046
Phone: 713-621-3550   Toll Free: 800-580-3228   Fax 713-623-4357
www.rimkus.com  expert@rimkus.com
Platinum Sponsor Rimkus Consulting Group, Inc.
Founded in 1983, we have provided technical, business, and environmental consulting services to insurance carriers, law firms, and corporations in 50 states and over 40 foreign countries.
 
ServiceMaster Recovery Management
Jodi Parker
3839 Forest Hill Irene Road
Memphis, TN 38125
Phone: 901-597-7500   Toll Free: 800-633-5703   Fax 901-597-7600
www.srmcat.com  jparker@srmcat.com
Platinum Sponsor ServiceMaster Recovery Management
SRM has strategically positioned 12 command and control centers and over 600 emergency response locations to respond to a commercial large loss anywhere on the globe at a moments notice. SRM has what you need, when and where you need it. From pre-loss planning, to property restoration and reconstruction, to vital records recovery and electronics and telecommunications restoration, SRM is more than a recovery solution, we are your recovery partner.
 
Servpro Industries, Inc.
Kathy Farley
801 Industrial Blvd.
Gallatin, TN 37066
Phone: 615-451-0600   Toll Free: 800-SERVPRO   Fax 615-451-4861
www.servpro.com  kfarley@servpronet.com
Platinum Sponsor Servpro Industries, Inc.
Servpro Industries, Inc. is a leading provider of fire, water, mold, and other specialty cleanup and restoration services. With coverage in 48 states, SERVPRO has a network of over 1500 franchise locations.
 
Universal Restoration Services
Daniel O'Brien
390 Holbrook Drive
Wheeling, IL 60090
Phone: 847-325-4354   Toll Free: 877-505-6699   Fax 847-325-1795
www.4universal.com  dobrien@4universal.com
Platinum Sponsor Universal Restoration Services
Universal Restoration Services is the leading provider of Residential and Commercial property loss restoration and remodeling services. We are committed to minimizing the financial, physical, and emotional impact associated with a loss and exceed expectations one detail at a time.
 
Your House Counsel
Howard S. Shafer
90 John Street
Suite 701
New York, NY 10038
Phone: 212-942-4200     Fax 646-435-9434
www.yourhousecounsel.com  hshafer@yourhousecounsel.com
Platinum Sponsor Your House Counsel
The National Consortium of Highly Qualified Insurance and Corporate Liability Defense Law Firms. Our members know and understand your business and your expectations.
 
ALE Solutions, Inc.
Rowena Zimmers
One West Illinois St., #300
St. Charles, IL 60174
Phone: 630-513-6434   Toll Free: 866-885-9785   Fax 866-814-6832
www.alesolutions.com  rowena.zimmers@alesolutions.com
Gold Sponsor ALE Solutions, Inc.
ALE Solutions, nationwide temporary housing provider, focuses exclusively on serving the needs of displaced policyholders for the property claims industry. Our insight and appreciation for the unique needs of both parties enables us to provide the adjuster and the policyholder with optimal housing solutions whatever the situation - a solution that's both convenient and appropriate for the policyholder, and cost-efficient for the insurance company.
 
Assured Relocation
Kelly Stuck
50 Woodside Plaza
Suite 441
Redwood City, CA 94061
   Fax 888-233-9752
www.assuredrelocation.com  kelly@assuredrelocation.com
Gold Sponsor Assured Relocation
Assured Relocation is your best resource for managing temporary housing claims nationwide. We deliver solutions that are cost effective, time sensitive and most appropriate for each individual housing situation.
 
Bridgeway Temporary Housing
Jan Keffer
9340 Helena Road
Suite F-312
Birmingham, AL 35244
Phone: 205-776-1566   Toll Free: 866-387-8586   Fax 205-621-2699
www.bridgewayhousing.com  jkeffer@bridgewayhousing.com
Gold Sponsor Bridgeway Temporary Housing
Bridgeway Temporary Housing provides the insurance industry a convenient and cost effective way to service their policyholder's temporary housing needs.
 
CED Investigative Technologies Inc.
Penny Rusch
125 Windsor Drive
Suite 115
Oak Brook, IL 60523
Phone: 312-239-6659   Toll Free: 800-780-4221   Fax 312-277-3733
www.cedtechnologies.com  prusch@cedtechnologies.com
Gold Sponsor CED Investigative Technologies Inc.
CED Investigative Technologies Inc. is a leading engineering company specializing in Forensic Engineering, Accident Reconstruction, First Responder Services and Engineering Studies that provides litigation support and expertise for some of the most well known law firms, insurance companies and manufacturers nationwide.
 
Certified Restoration Drycleaning Network
Wayne Wudyka
2060 Coolidge Highway
Berkley, MI 48072
Phone: 248-246-7878   Toll Free: 800-520-CRDN   Fax 248-246-7868
www.crdn.com  contactus@crdn.com
Gold Sponsor Certified Restoration Drycleaning Network
The textile restoration specialists of CRDN follow a standardized, consistent process for inventory and restoration of garments and fabric items, saving you time and money.
 
Claims Magazine
Andy Rowe
19 Ravine Road
Amherst, NH 03031
Phone: 603-465-1087   Toll Free: 800-544-0622   Fax 800-544-0622
www.PropertyCasualty360.com  arowe@sbmedia.com
Gold Sponsor Claims Magazine
Claims reports on disasters, insurance crime, emerging trends, regulatory, judicial and legislative changes, and provides expert advice and educational articles covering techniques for handling insured losses.
 
Cozen O'Connor
Joseph Gerber
The Atrium-1900 Market Street
Philadelphia, PA 19103
Phone: 215-665-2026   Toll Free: 800-523-2900   Fax 215-701-2026
www.cozen.com  jgerber@cozen.com
Gold Sponsor Cozen O'Connor
For more than forty years, Cozen O'Connor has focused upon the specialized needs of the insurance industry. Today, our firm consists of more than 500 attorneys, practicing from twenty-four offices throughout the United States, in Toronto, and in London.
 
Crawford & Company
Tom Carstens
1001 Summit Blvd.
Atlanta, GA 30319
Phone: 404-300-1046   Toll Free: 800-241-5241   Fax 404-300-0041
www.crawfordandcompany.com  tom_carstens@us.crawco.com
Gold Sponsor Crawford & Company
Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries.
 
EagleView Technologies, Inc.
Chris Barrow
2525 220th Street SE
Suite 203
Bothell, WA 98021
Phone: 866-659-8439     Fax 425-368-2935
www.eagleview.com  info@eagleview.com
Gold Sponsor EagleView Technologies, Inc.
EagleView Technologies invented the concept of 3D aerial roof measurements with proprietary patented software providing detailed, accurate roof measurement reports substantially reducing claim cycle time.
 
Eberl Claims Service
Tina Lehman
7276 W. Mansfield Ave.
Lakewood, CO 80235
Phone: 303-988-6286   Toll Free: 800-827-9013   Fax 303-986-2771
www.eberls.com  tlehman@eberls.com
Gold Sponsor Eberl Claims Service
Nationwide provider of daily and catastrophe adjusting services. After 20 years, experienced, efficient and effective claim handling is the cornerstone of our reputation and growth.
 
EPIC Response
Susan Freeman
3045 Chastain Meadows Parkway
Marietta, GA 30110
Phone: 770-516-3491     Fax 770-516-3971
www.epicresponse.com  s.freeman@epicresponse.com
Gold Sponsor EPIC Response
Calm In The Midst of Catastrophe. Emergency Services, Reconstruction Services, Demolition, Building Consulting, Immediate Response, Mold Remediation, Training & Education, and Customer Satisfaction Guarantee.
 
Evans Garment Restoration, LLC
Michael Rusciolelli
2831 Farmers Market Road
Springfield, IL 62707
Phone: 217-528-2878   Toll Free: 888-653-8267   Fax 217-525-4732
www.evansgr.com  mrusciolelli@evansgr.com
Gold Sponsor Evans Garment Restoration, LLC
Evans specializes in the restoration of clothing, textiles and soft goods, has achieved the ISO 9001 Certification, and received a US Federal Patent on its processes and compositions.
 
Exponent
Angela Meyer
149 Commonwealth Drive
Menlo Park, CA 94025
Phone: 650-688-6951   Toll Free: 888-656-3976   Fax 650-688-7077
www.exponent.com  ameyer@exponent.com
Gold Sponsor Exponent
Exponent is a scientific and engineering firm that performs in-depth claim investigations. We investigate failures and accidents and evaluate complex human health and environmental issues.
 
Forcon International Corp.
Robert A. Dwyre
1216 Oakfield Dr.
Brandon, FL 33511
Phone: 813-684-7686     Fax 813-654-1481
www.forcon.com  radwyre@forcon.com
Gold Sponsor Forcon International Corp.
Forcon International Corp. is a forensic engineering and expert consulting organization that has provided the insurance, self-insured and legal defense industries with seasoned engineering disciplines and experts to investigate property, casualty, liability, surety and fidelity claims since 1984. Forcon Associates prepare for trial from the beginning of an assignment and base their opinions on physical evidence and fact.
 
Grecco Construction Consultants LLC
David Van Horn
2446 Regents Walk
Germantown, TN 38138
Phone: 901-490-3266    
www.greccoonline.com  dvanhorn@greccoonline.com
Gold Sponsor Grecco Construction Consultants LLC
Grecco provides experienced construction consultants to inspect, document, and price any type of property loss including agricultural, commercial and residential. GCC also provides Clerk of Works.
 
Haag Engineering Co.
Cheryl Markstahler
625 Industrial Blvd.
Sugar Land, TX 77478
Toll Free: 800-635-0116  
www.haagengineering.com  cmarkstahler@haagengineering.com
Gold Sponsor Haag Engineering Co.
Haag Engineering is the recognized forensic engineering authority due to our scientific approach to job assignments and disciplined hiring and training of our engineers. Since 1924, Haag engineers have provided expert consulting in civil, structural, mechanical, and electrical fields. Haag offers construction consulting, research/testing, educational seminars, and publications/tools.
 
HMI
Doug Malawsky
107 Edinburgh South Dr.
Suite 205
Cary, NC 27511
Phone: 919-460-5446   Toll Free: 866-937-6468   Fax 877-796-4626
www.hmiadvantage.com  dmalawsky@hmiadvantage.com
Gold Sponsor HMI
HMI is the only company in the U.S. that specializes in providing the insurance industry with comprehensive claims support for tree damage and landscape losses. HMI's treeClaimsSM Services include: emergency tree removals and CAT response, replacement cost reporting for destroyed trees and shrubs, large loss claims support for commercial properties, cause of loss analysis, liability claims involving trees, subrogation analysis and more.
 
Independent Roof Inspection, Inc.
Karin Lawler
P.O. Box 1746
Grass Valley, CA 95945
Phone: 530-265-0321   Toll Free: 800-410-4474   Fax 530-265-0390
www.askiri.com  info@askiri.com
Gold Sponsor Independent Roof Inspection, Inc.
With over 30 years and 20,000 inspections, we believe theres no substitute for hands-on experience when it comes to roofing & waterproofing causation loss inspections. Put our knowledge to work for you.
 
Jarvis Property Restoration
Bill Jarvis
41800 Executive Drive
Harrison Township, MI 48045
Phone: 586-954-4700   Toll Free: 866-452-7847   Fax 586-954-4707
www.jarvisconstruction.com  bjarvis@jarvisconstruction.com
Gold Sponsor Jarvis Property Restoration
Jarvis Property Restoration is a full service disaster recovery company with expertise in managing large losses for government agencies, schools, hospitals & commercial properties.
 
Marriott ExecuStay Insurance Housing
Claire Pierce
1020 Serpentine Lane
#115
Pleasanton, CA 94566
Phone: 317-258-6628   Toll Free: 800-990-9292   Fax
www.marriottinsurancehousing.com  claire.pierce@marriott.com
Gold Sponsor Marriott ExecuStay Insurance Housing
Marriott ExecuStay Insurance Housing Solutions provides housing options for policyholders, adjusters, and catastrophe response personnel during times of displacement. Providing like kind and quality housing and abilities to book into Marriott branded hotels and non-Marriott branded hotels for both short and long term housing needs.
 
NCM Group
Jim Confer
404 N. Berry Street
Brea, CA 92821
Phone: 714-672-3500     Fax 714-672-3501
www.ncmgroup.com  jconfer@ncmgroup.com
Gold Sponsor NCM Group
NCM Group is a national leader in emergency disaster response for commercial insureds. We specialize in restorative drying and cleaning, demolition, crime-scene/unattended death clean-up, hazardous materials abatement, meth lab clean-up and emergency spill response.
 
Pie Forensic Consultants
Briana Selstad Bosch
6275 Joyce Dr., Suite 200
Arvada, CO 80403
Phone: 866-552-5246   Toll Free: 866-552-5246   Fax 303-552-0178
www.pieforensic.com  bselstad-bosch@pieforensic.com
Gold Sponsor Pie Forensic Consultants
Pie provides forensic engineering and claim consulting to insurance and legal professionals who require expertise in catastrophic and large loss events, structural analysis, structural fire and wildfire origin and cause, roof and façades, and other expert engineering disciplines.
 
Polygon
Nancy Carpenter
15 Sharpner's Pond Road
Building F
North Andover, MA 01845
Phone: 800-422-6379     Fax 978-241-1274
www.polygongroup.com  nancy.carpenter@polygongroup.com
Gold Sponsor Polygon
Polygon is an internationally recognized leader in the water-damage recovery field. With the world's largest fleet of dehumidification equipment, we are available 24 hours a day with the technical expertise and resources to handle any size document- or structure-drying project.
 
ProNet Group, Inc.
Shawn Shoop
1 Sugar Creek Center Blvd.
Suite 200
Sugar Land, TX 77478
Phone: 281-496-2865   Toll Free: 800-216-7268   Fax 281-496-9604
www.pronetgroup.com  sshoop@pronetgroup.com
Gold Sponsor ProNet Group, Inc.
ProNet Group is a full service forensic engineering and consulting firm specializing in property damage and structural engineering evaluations, construction defect services, electrical and mechanical engineering analysis, and fire O&C investigations for property and vehicles. Offices and experts located throughout the U.S.
 
PT&C Forensic Consulting Services, P.A.
Bryan Maphet
2727 Paces Ferry Road
Suite 1-1200
Atlanta, GA 30339
Phone: 770-444-9799   Toll Free: 877-782-6391   Fax 770-444-9586
www.ptcinc.com  bryan.maphet@ptcinc.com
Gold Sponsor PT&C Forensic Consulting Services, P.A.
PT&C Forensic Consulting Services, P.A. offers: forensic engineering, fire & explosion origin and cause investigations, subrogation, catastrophe response, special investigation unit, and project cost engineering.
 
RGL Forensics
Steve Rosenthal
100 Bush Street
20th Floor
San Francisco, CA 94104
Phone: 415-956-8323   Toll Free: 800-669-8323   Fax 415-956-1405
www.rgl.com  srosenthal@us.rgl.com
Gold Sponsor RGL Forensics
RGL Forensics is an international firm of accounting, valuation and consulting professionals who are specially trained in discovering and defining financial value. The firm establishes relevant facts and reliable figures for insurance, legal, corporate and public sector clients and has done so for over 30 years. Learn more at www.rgl.com.
 
SEA, Ltd.
Ryan Siekmann
1110 Benfield Blvd.
Suite B
Millersville, MD 21108
Phone: 410-987-1077   Toll Free: 800-635-9507   Fax 410-987-1129
www.sealimited.com  rsiekmann@sealimited.com
Gold Sponsor SEA, Ltd.
S.E.A. provides forensic engineering services in workplace accidents, product failures; materials analysis; vehicular accident reconstruction; structural failure; flammable materials; chemical laboratory; fire causation; electrical systems; construction; mold; and industrial hygiene.
 
Semke Forensic
Rachael Moreno
154 Hughes Lane
Saint Charles, MO 63301
Phone: 636-896-9995   Toll Free: 888-804-5020   Fax 636-896-9695
www.semke.com  rmoreno@semke.com
Gold Sponsor Semke Forensic
Semke Forensic offers forensic engineering, computer forensic, and technical consulting services to legal, insurance, and corporate clients. We provide a variety of services, from Accident Reconstruction to Product Liability to Computer Forensics and more.
 
The Warren Group, Inc.
Dana Berry
P.O. Box 1608
Irmo, SC 29063
Phone: 803-732-6600   Toll Free: 888-827-7823   Fax 803-732-7576
www.warren-group.com  dana@warren-group.com
Gold Sponsor The Warren Group, Inc.
The Warren Group is a forensic engineering firm specializing in large losses and complex claims. Our engineers provide expertise in origin, cause, responsibility, measure of the loss, analysis & testing, claims resolution & litigation support.
 
Windstorm Insurance Network, Inc.
Michelle Griffin
2929 Langley Avenue
Suite 203
Pensacola, FL 32504
Phone: 850-473-0601     Fax 850-473-0603
www.windnetwork.com  mgriffin@windnetwork.com
Gold Sponsor Windstorm Insurance Network, Inc.
The Windstorm Insurance Network, Inc. (WIND) is an educational member association for windstorm claims industry professionals. Its mission is to provide education and training, and to promote a cooperative dialogue among professionals involved in windstorm insurance issues.
 
Zipco Cleaning & Restoration
Sonya Drake
4110 N. Corrington Ave.
Kansas City, MO 64117
Phone: 816-471-3797     Fax 816-472-0742
www.zipcocontracting.com  sdrake@zipcocontracting.com
Gold Sponsor Zipco Cleaning & Restoration
Zipco is a licensed and bonded full service Disaster Restoration and General Contracting Company offering complete emergency services 24/7/365 days a year!
 

SPONSORSHIP OPPORTUNITIES
Sponsorships for the Large Loss Conference are sold out.

Downloadable Platinum Sponsor Staff Registration Form

Downloadable Gold Sponsor Staff Registration Form

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
REGISTRATION INFORMATION

Registration fee covers all educational sessions, handout materials, session breaks and reception. Full refunds less a $50 processing charge will be made for cancellations received by 30 days prior to the program. No refunds will be made after that date. Cancellation requests must be submitted in writing to conference@plrb.org. "Substitutions" may be accepted at the discretion of PLRB. "Substitution" means that a co-worker/co-employee of a registrant attends this entire event in place of the registrant. Requests for substitution must be submitted to the PLRB in writing by the registrant.

Downloadable Registration Form

PLRB/LIRB Member FREE
PLRB Affiliate Member $400.00
Non-member $550.00

PLRB or LIRB Member Insurer staff may register HERE at no cost. You must have a valid PLRB or LIRB Internet login to use this link.
Not sure if your company is a PLRB or LIRB member? Click HERE to find out.
Affiliate Members may register HERE to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this link.
Non-member insurer staff and their service providers may register HERE.

Click HERE if you do not remember your Member or Affiliate Member username and password.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies
POLICIES

ADA/Special Needs

If you have a disability or limitation that may require special consideration in order to fully participate in the meeting, please contact PLRB at 630 724 2200 or e-mail at vberka@plrb.org as soon as possible to see how we can accommodate your needs.

Attendance Qualifications

PLRB/LIRB meetings and conferences are open only to those employed by the insurance industry and those who, as their primary business, provide goods and services directly to insurers. Others, such as public adjusters, brokers, and agents, are not invited and may not register nor attend. Any such uninvited person found attending the Conference will be asked to leave and will not receive a refund. Determinations regarding eligibility to attend will be made solely by the PLRB. Under rare circumstances, an exception to this policy may be granted if PLRB determines that an exception is in the best interest of its members.

Requests for the granting of an exception to the policy must be submitted to PLRB in writing. Granting of an exception is valid only if in writing. If you have any questions about this attendance policy or determinations made pursuant to this policy, please contact PLRB management in writing as soon as possible.

Entertainment

The purpose of the Large Loss Conference is education. The strength, reputation, and national support of the Large Loss Conference are the result of its commitment to hardworking, intense professional development.

The official Large Loss Conference program also provides helpful forums for networking among insurers' claims professionals and claims service providers. Any additional activity sponsored by a claims service provider in conjunction with the Large Loss Conference that undermines or conflicts with the primary educational purpose and reputation of the Large Loss Conference is prohibited.

As example, entertainment during conference and reception hours is a conflict and prohibited. Also, after hours entertaining of fifteen or more conference attendees by any one person, organization, or group that extends past 11:00 p.m. on an evening before morning sessions undermines the educational experience and is prohibited. "Adult themed" entertainment undermines the reputation of the event and is prohibited.

Failure to comply with the policy can result in sanctions, including but not limited to:
- Loss of exhibiting privileges at PLRB/LIRB events
- Loss of speaking privileges at PLRB/LIRB events
- Loss of attendance privileges at PLRB/LIRB events

Antitrust

The Property Loss Research Bureau and the Liability Insurance Research Bureau intend to prevent any violation of antitrust laws at all their meetings and conferences.

Presenters and attendees at the Large Loss Conference must remember that their respective firms are competitors in the marketplace and that the McCarran-Ferguson Act and the laws of some states provide the insurance industry with only very limited immunity from federal and state antitrust scrutiny. Therefore, presenters and attendees must exercise care during all presentations and discussions, since even innocuous discussions of certain topics might later be misinterpreted as evidence of collusion.

At the Large Loss Conference, and all educational, social, and business development events connected with this meeting, there should be no discussion or agreement, formal or informal, expressed or implied, as to any matters which might give rise to an allegation of violation of antitrust laws. Subjects to avoid include:

  • rates;
  • underwriting policies;
  • marketing strategies; marketing responses to legislative, regulatory, or other developments;
  • prices or costs of any products or services offered for sale by insurers or purchased by insurers;
  • individual insurance company positions on coverage issues and other matters of insurance policy interpretation; agreements or understandings relating to claims practice, policies, or positions;
  • standards by which the performance of any insurer could or should be judged; codes of ethics;
  • advantages or disadvantages of doing business in particular states;
  • refusal to deal with, or boycott of, potential insureds or suppliers of products or services; use of particular suppliers of products or services; and
  • costs or profits of any aspect of any of the above.

Photo/Video Disclaimer

During PLRB programs and events, photos and video are taken for the benefit of the PLRB. By attending you consent to the taking of these images and the use of your likeness within the images for PLRB commercial use.

Schedule | Sessions | Hotel | Continuing Education | Sponsors | Registration | Policies