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Join us in Chicago and tackle issues raised in large and complex property and casualty claim adjustments.
This educational Conference is designed for your senior claims managers and technical adjusting staff who want to grow in competence and experience with large loss claims. Classes will be organized in three tracks:
- Commercial Lines, Property Claims
- Personal Lines, Property Claims
- Casualty Claims
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Hear from industry leaders and join in group discussions; gather information and claim strategies from a variety of real-world claim scenarios. |
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Explore new claim services and products available to adjusters. |
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Network with industry colleagues, including insurance company staff adjusters and managers, independent adjusters, and a wide variety of industry service providers from across the nation. |
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Workshop sessions are adjuster-led, encourage active audience participation, and provide an opportunity to learn from and with many of the industry's leading experts and performers.
Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.
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| EDUCATIONAL SESSIONS |
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| Commercial Property Lines
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Adjusting Marine Cargo Throughput Policy vs. Commercial Property Policy
CPCU FL NC OK RPA TX
Tom Powell, Executive General Adjuster, BPO Technical Services, LLC J. Daniel Woodall, JD, Attorney-Partner, Gauntt, Earl & Binney
• Interplay of two policies: property form and inland marine Throughput form
• Fire at an egg processing plant
• Firefighter fatality; working with AFT and Department of Justice authorities
• Challenges in loss mitigation measuring the loss setting reserves and subrogation
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Examination Under Oath Strategy with a Large Hospital Loss
CPCU FL NC OK RPA TX
Joffre Mishall, AVP Property Claims/Large Loss Unit, Zurich American Insurance Company Tracey D. Dodd, Toxicologist/Owner, U. S. Risk Management, LLC Richard E. King, JD, Director-Attorney, Galloway, Johnson, Tompkins, Burr and Smith
• Examination Under Oath strategy in a large, complicated loss
• EUO sample letters and requests for documents
• Working with experts to bolster chances of a successful EUO
• Formulating lines of EUO questioning to achieve a positive outcome
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Handling a Large Water Loss of an Educational Building with Subrogation Potential
CPCU FL NC OK RPA TX
Timothy J. Dickson, P.E., S.E., Principal, Dickson-Schaefer, Ltd. Steve Morris, Executive General Adjuster, Hanover Insurance Co. Richard Cuneo, JD, Attorney-Partner, Skiver & Associates
• Complex water damage claim in a large educational building
• Loss involved multiple causes of loss
• Expedited stabilization and restoration activities
• Working with the insured to subrogate against several parties
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Supplemental Claims Submitted Years Later
CPCU FL NC OK RPA TX
Ossian Cooney, Property Litigation Manager, Lexington Insurance
J.T. Sheets, Jr., Executive General Adjuster, GAB Robins North America, Inc., A Division of Cunningham Lindsey Dennis A. DiMillo, Principal, Director of Construction Consulting, DBI Construction Consultants Brian Erickson, MS, PE, RRC, Regional Manager, PIE Forensic Consultants
• Policy interpretation for wind and impact damage, coverage limitations and exclusions, applicable terms and conditions or duties of the policyholder and supplemental claim scenarios and motivations
• Legal issues and case law that arise in supplemental or re-openpost-event hurricane claims
• Damage estimate factors and estimation for damages that may have occurred years earlier, and what to examine when analyzing claimants' damage estimates, including code upgrades
• Roof wind uplift testing protocols and how results can be misconstrued to show damage is present, especially long after the occurrence
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Untangling A Complex Insurance Claim Involving Tenant Improvements
CPCU FL NC OK RPA TX
Anthony Scariano, Executive General Adjuster, VeriClaim Inc.
Dan Millea, JD, Attorney-Partner, Zelle Hofmann Voelbel & Mason
• Identification of the potentially interested parties (owner, landlord, tenants, insurers)
• Analysis of the relevant documents (leases, work letters, construction documents, insurance policies)
• Identification of ownership and other interests in all property at issue
• Reasonable resolution despite potential inconsistencies and uncertainties surrounding contract rights
• Alerting clients to potential right to recover under subrogation or shared liability theories
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| Personal Property Lines
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Challenging Personal Property Evaluations
CPCU FL NC OK RPA TX
Debra Dawson, Personal Property Quality Assurance Specialist, Liberty Mutual Insurance Companies Don Stafford, President, Insurers World
• Determining authenticity in designer contents
• Who makes designer items and how are they sold?
• How to evaluate musical instruments
• Repair or replacement options with musical instruments
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Corrugated Stainless Steel Tubing (CSST) & Lightning Strikes: A Bad Combination
CPCU FL NC OK RPA TX
Mike Trask, Staff Assistant, Subrogation Services, State Farm Group Mitchell Guthrie, Senior Electrical Engineer, Independent Engineering Consultant Darcy Smith Fire Product Investigator, State Farm Group Daniel C. Theveny, JD, Attorney-Partner, Cozen O'Connor
• Corrugated stainless steel tubing and lightning strikes
• Working with the insured with a large uncovered portion of the claim
• Effective pursuit of subrogation with CSST lightning claims
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Good Faith Claims Handling
CPCU FL NC OK RPA TX
Michael A. Troisi, JD, Attorney-Partner, Rivkin Radler LLP
• Reasons why a duty of good faith is imposed on insurers
• Various situations in which bad faith arises
• Top 10 List of conduct by insurers which can lead to claims of bad faith
• "The Good, The Bad and The Ugly" of claims handling
• Strategies for avoiding bad faith claims
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Investigative Approach to Large Fire Scene Management
CPCU FL NC OK RPA TX
Michael J. Famiglietti, AIC, NGA, Large Loss Team Manager, Liberty Mutual Insurance Companies Jason Karasinski, CFI, Sr. Fire Investigator, Fire Investigation Unit, Liberty Mutual Insurance Companies Dixon Robin, CFI, Senior Special Agent, Bureau of Alcohol, Tobacco, Firearms & Explosives
• How to work with Public Sector authorities
• Retaining appropriate experts for your fire scene investigation
• NFPA 921 "Management of Complex Investigations"
• Proving your subrogation case with clear, tested scientific conclusions
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Scoping Residential Large Loss Fire & Water Claims
CPCU FL NC OK RPA TX
John Pendergrass, General Adjuster/Fire Investigator, Eagle Adjusting Services Bryan A. Brainerd, General Manager, Paul Davis Restoration & Remodeling of Indianapolis North John Ortlund, CFI, CFEI, Fire Investigator, FireTech, Inc.
• Scoping and accurate investigation of the loss
• Identification of the actual damages, cause of loss, coverage, and issues
• Estimating issues with large loss claims; repair vs. replacement
• When to call the professional, fire investigator, and water loss experts
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| Casualty Claims
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Adjuster as Ringmaster in Resolving Construction Defect Claims
CPCU FL NC OK RPA TX
Jill Chesney, CPCU, AIC, Field Claims Specialist, Amerisure Insurance Company Donald E. Elder, JD, Attorney-Partner, Tressler LLP
• Insured is faced with a claim for property damage reconstruction to a hotel due to construction defects
• Tools needed for coordinating a complex investigation on three fronts: coverage, liability and damages
• Leadership necessary in getting all the parties to the table and participating
• Calling experts and defense counsel for reinforcement
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Adjusting Catastrophic Losses: Gas Line Explosion
CPCU FL NC OK RPA TX
Kevin S. Williams, JD, Underwriter & Claims Manager, Argo Re Kenneth R. Gilvary, PE, Senior Engineer, Haag Engineering Co. Neil V. Mody, JD, Attorney-Partner, Connell & Foley Kyle Roehler, JD, Attorney-Shareholder, Foland, Wickens, Eisfelder, Roper & Hofer
• Evaluation of various lines of coverage potentially implicated by a catastrophic gas line explosion, including homeowners, commercial general liability, and excess coverage
• Analysis of how courts are ruling on the number of occurrences, and the resulting impact on deductibles, self-insured retentions, and limits of liability
• Discovery of strategic methods through which insurers have worked cooperatively with policyholders to obtain claim information, mitigate exposure, and resolve coverage disputes
• Exploration of novel and emerging coverage issues arising from large losses, including "stipulated exhaustion" agreements, insurability of punitive damages, additional insured issues, and dealing with multiple layers of coverage
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Handling a Large Loss Claim with Limited Information
CPCU FL NC OK RPA TX
Daniel J. Melcher, PE, Vice President, Armstrong Forensic Engineers
• Management of a large claim with limited information
• Dealing with limited physical evidence
• Interaction with legal counsel and reconstruction firms
• Usage of pictures to extract important scene information
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Investigating Fraudulent Medical Providers
CPCU FL NC OK RPA TX
James E. Carlson, JD, Claims Attorney, COUNTRY Financial Daniel E. Thenell, JD, Attorney, Smith Freed & Eberhard P.C.
• Mandatory PIP/Medical payments: State laws designed to protect are being exploited
• Front line defense: PIP adjusters must have tools to identify trends from specific providers
• Bad medicine: Where are all these patients coming from? Who owns it; who profits from it; who controls it; who is involved?
• Investigative activities involving TIN runs, public records, medical summaries, CPT codes, treatment calendars, examinations under oath, surveillance, and past employees
• To sue or not to sue: what state and federal claims are available to stop bad medicine
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Navigating the Ethical Minefield of the Tripartite Relationship
CPCU FL NC OK RPA TX
Jeffrey Vanderpool, CPCU, ARM, AIC, Sr. Vice President, Sunshine State Insurance Company Anna D. Torres, JD, Attorney-Partner, Powers Torres,
• Potential ethical and bad faith pitfalls during the claims handling process
• Ramifications of claims decisions in the context of ethical obligations
• Practical and effective strategies at key claims handling and litigation crossroads
• Review of ethics and bad faith legal concepts as related to the tripartite relationship
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ASCE's Report Card on America's Infrastructure
Andrew W. Herrmann, PE, F.ASCE Principal, Hardesty & Hanover, LLP
Civil engineers design, build, and maintain the nation's infrastructure, and as stewards of that infrastructure, are duty-bound to alert the public and policy makers on the threats to our safety, quality of life, and economy that failing infrastructure poses.
"ASCE's 2009 Report Card for America's Infrastructure" is the fourth such report undertaken to give letter grades to different categories infrastructure ranging from surface transportation to drinking water systems. While the letter grades have not changed significantly, since the first report in the late 1980's, the cost to bring the nation's infrastructure into a state of good repair has risen dramatically. Mr. Herrmann will outline where the nation's infrastructure stands today, while offering key solutions for moving forward.
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| HOTEL INFORMATION |
Sheraton Chicago Hotel & Towers
301 East North Water Street
Chicago, IL 60611
Reservations: 800-233-4100
A block of rooms has been reserved at the Sheraton Chicago at the rate of $199 single or double occupancy and include complimentary high-speed wired internet in the guest rooms. Rates will be good for three days prior and after the Conference dates, subject to availability.
You may also call the hotel directly with Sheraton/Starwood reservations at 1-800-233-4100 or 312-464-1000. Please indicate that you are attending the PLRB/LIRB Large Loss Conference at the Sheraton Chicago Hotel.
The cut-off date for this special rate is September 6, or when the rooms are sold out, whichever comes first. Please note there are a limited number of rooms in our block, so make your reservation early.
Visit here for transportation and parking information.
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| CONTINUING EDUCATION |
As of September 9, PLRB/LIRB Large Loss Conference has been approved for Continuing education credit for adjusters in Florida, North Carolina, Oklahoma, and Texas; and for Continuing Legal Credit for Illinois and Florida.
APPROVALS The Florida Dept. of Financial Services has approved the 2011 Large Loss Conference for 10 hours of adjuster optional credit. This course has been designated by the Florida Department of Financial Services as INTERMEDIATE level. It is intended for the student who has a basic knowledge with the subject matter or who has limited experience with the subject matter.
You must attend the full session to receive credit for that session and obtain presenters' signatures for those sessions you attend to receive credit. Partial credit is available (you do not need to attend all 5 classes to receive CE credits).
The Florida Dept. of Financial Services has approved the following two sessions for adjuster ethics credit. You must attend the full 2-hour session to receive credit.
Good Faith Claims Handling has been approved for 2 hours of ethics credit. This course has been designated by the Florida Department of Financial Services as INTERMEDIATE level. It is intended for the student who has a basic knowledge with the subject matter or who has limited experience with the subject matter.
Navigating the Ethical Minefield of the Tripartite Relationship has been approved for 2 hours of ethics credit. This course has been designated by the Florida Department of Financial Services as ADVANCED level. It is intended for the student who has significant knowledge of the subject matter or who has significant experience in the subject matter area.
North Carolina Dept. of Insurance has approved 6 hours of credit for Tuesday Sept. 27; and Wednesday Sept 28 for 4 hours of credit. Partial credit is not available.
Oklahoma Dept. of Insurance approved all 15 sessions for 2 hours each. Two sessions were approved for Ethics credit.
Navigating the Ethical Minefield of the Tripartite Relationship was approved for 1 hour Ethics and 1 hour Adjuster General.
Good Faith Claims Handling was approved for 2 hours Ethics.
The Texas Dept. of Insurance has approved all fifteen workshops of the 2011 Large Loss Conference for adjuster credit.
Each session is worth 2 hours of credit; therefore, you may earn up to 10 hours of credit at the Conference by attending all sessions.
Good Faith Claims Handlingwas approved for 2 hours of ethics credit.
Navigating the Ethical Minefield of the Tripartite Relationship was approved for 1 hour of ethics credit and 1 hour of general credit; the other sessions have been approved for general hours.
CPCUs attending this program will be awarded 10 points under the Continuing Professional Development program for CPCUs.
The Society of Registered Professional Adjusters (RPA) will award up to 11.0 CE Credits for the successful completion of the Large Loss Conference.
After you attend the Conference, submission forms are available online at www.rpa-adjuster.com. The new forms acknowledge that our members are trustworthy, ethical, and professional.
Mandatory Continuing Legal Education: PLRB/LIRB is an accredited CLE provider of the MCLE Board of the Supreme Court of Illinois. Therefore, the Large Loss Conference is eligible for up to 10.0 hours of General MCLE credits.
NEW! In additional two sessions are approved for professional responsibility credit:
Good Faith Claims Handling was approved for 2.0 hours of professional responsibility credit.
Navigating the Ethical Minefield of the Tripartite Relationship was approved for 2.0 hours of professional responsibility credit.
NEW! The Florida Bar has approved the 2011 Large Loss Conference for up to 13.0 general hours CLER, including 5.0 hours of Ethics. The Course Number is 9146 1. You may attend any sessions to get credit. The Florida Bar requires you to submit your attendance hours on-line at www.flabar.org.
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| SPONSORS
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Current Sponsors - PLRB/LIRB Large Loss Conference
American Technologies, Inc.
Jeff Moore
210 Baywood Ave.
Orange, CA 92865
Phone: 714-283-9990 Toll Free: 800-400-9353 Fax 714-283-9995
www.amer-tech.com jeff.moore@amer-tech.com
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Platinum Sponsor

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ATI is proud to be the nation's largest family-owned restoration contractor. We are full service restoration, environmental and reconstruction experts for residential and commercial properties.
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BELFOR Property Restoration
Theresa Williams
185 Oakland Avenue
Suite 150 Birmingham, MI 48009
Phone: 817-535-6793 Toll Free: 800-856-3333 Fax 817-536-1167
www.belforusa.com theresa.williams@us.belfor.com
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Platinum Sponsor

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BELFOR's 120+ full-service offices in North America offer 24/7 emergency services, property restoration including documents, electronics, machinery, mold-remediation, general contracting, and consulting.
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BMS CAT Inc.
Timothy Draney
303 Arthur St.
Fort Worth, TX 76107
Phone: 817-810-6220 Toll Free: 800-433-2940 Fax 817-334-3339
www.bmscat.com tdraney@bmscat.com
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Platinum Sponsor

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BMS CAT is the industry's top provider for commercial restoration, offering complete restoration services including: dehumidification; mold remediation; document freeze drying; and media recovery.
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Claims Pages
Michael Kay
186 Industrial Center Drive
Lake Helen, FL 32744
Phone: 800-452-3851 Fax 866-212-3605
www.claimspages.com mkay@claimspages.com
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Platinum Sponsor

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The Claims Pages print directories and website (www.claimspages.com) have become the most well recognized information resources for claims adjusters and businesses serving the insurance industry.
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Clausen Miller P.C.
Whitney Melchiori
10 S. LaSalle Street
Chicago, IL 60603
Phone: 312-606-7422 Fax 312-606-7777
www.clausen.com wmelchiori@clausen.com
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Platinum Sponsor

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The Firms' core practice includes representing the insurance industry, particularly with regard to analyzing coverage under policies, defending insurers when sued and prosecuting subrogation actions for or on behalf of insurers. The Firm also counsels clients on a broad range of commercial litigation, insurance and liability issues.
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EFI Global, Inc.
Heather Suttle
8811 FM 1960 Bypass Road West
Suite 400 Humble, TX 77338
Phone: 281-358-4441 Toll Free: 800-334-0200 Fax 281-358-3956
www.efiglobal.com heather_suttle@efiglobal.com
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Platinum Sponsor

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EFI Global, Inc. is a full-service forensic engineering, fire investigation, environmental, and specialty consulting services firm.
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Insurers World
Don Stafford
120 Shawmut Road
Canton, MA 02021
Phone: 781-821-0087 Toll Free: 800-343-9619 Fax 866-200-3784
www.insurersworld.com don.stafford@insurersworld.com
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Platinum Sponsor

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Insurer World's Contents Evaluations, VIA2020 Adjusting Software, and SOS: Service on Site empower and enable adjusters to produce accurate, cost effective settlements with quick turnaround.
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LWG Consulting
Mark Ewing
3455 Commerical Ave.
Northbrook, IL 60062
Phone: 847-559-3000 Toll Free: 800-326-5075 Fax 847-559-3010
www.lwgconsulting.com mewing@lwgconsulting.com
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Platinum Sponsor

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LWG supports insurers, independent adjusters, and legal professionals by providing expertise with losses involving high-technology equipment. Services include damage assessment, causal analysis, and equipment restoration.
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Nelson Architectural Engineers, Inc.
Belinda Rueffer
2740 Dallas Parkway
Suite 220 Plano, TX 75093
Phone: 469-429-9000 Toll Free: 877-850-8765 Fax 469-326-5200
www.nae-us.com brueffer@architecturalengineers.com
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Platinum Sponsor

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Nelson Architectural Engineers, Inc. is a full service forensic investigation and consulting firm, with special expertise in Engineering, Architecture, Fire/Arson, and Industrial Hygiene & Safety.
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Paul Davis National
Howdy Russell
2010 South Fourth St.
Milwaukee, WI 53204
Phone: 904-233-5245 Toll Free: 888-222-4122 Fax 904-212-0917
www.pdnational.com hrussell@pdnational.com
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Platinum Sponsor

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Highest quality commercial/large loss solution, restoration consulting, emergency services, and site stabilization. Most experienced personnel in the industry. Quickly reponds anywhere in the country.
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Rimkus Consulting Group, Inc.
Curtis Brown
Eight Greenway Plaza
Suite 500 Houston, TX 77046
Phone: 713-621-3550 Toll Free: 800-580-3228 Fax 713-623-4357
www.rimkus.com expert@rimkus.com
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Platinum Sponsor

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Founded in 1983, we have provided technical, business, and environmental consulting services to insurance carriers, law firms, and corporations in 50 states and over 40 foreign countries.
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ServiceMaster Recovery Management
Jodi Parker
3839 Forest Hill Irene Road
Memphis, TN 38125
Phone: 901-597-7500 Toll Free: 800-633-5703 Fax 901-597-7600
www.srmcat.com jparker@srmcat.com
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Platinum Sponsor

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SRM has strategically positioned 12 command and control centers and over 600 emergency response locations to respond to a commercial large loss anywhere on the globe at a moments notice. SRM has what you need, when and where you need it. From pre-loss planning, to property restoration and reconstruction, to vital records recovery and electronics and telecommunications restoration, SRM is more than a recovery solution, we are your recovery partner.
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Servpro Industries, Inc.
Kathy Farley
801 Industrial Blvd.
Gallatin, TN 37066
Phone: 615-451-0600 Toll Free: 800-SERVPRO Fax 615-451-4861
www.servpro.com kfarley@servpronet.com
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Platinum Sponsor

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Servpro Industries, Inc. is a leading provider of fire, water, mold, and other specialty cleanup and restoration services. With coverage in 48 states, SERVPRO has a network of over 1500 franchise locations.
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Universal Restoration Services
Daniel O'Brien
390 Holbrook Drive
Wheeling, IL 60090
Phone: 847-325-4354 Toll Free: 877-505-6699 Fax 847-325-1795
www.4universal.com dobrien@4universal.com
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Platinum Sponsor

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Universal Restoration Services is the leading provider of Residential and Commercial property loss restoration and remodeling services. We are committed to minimizing the financial, physical, and emotional impact associated with a loss and exceed expectations one detail at a time.
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Your House Counsel
Howard S. Shafer
90 John Street
Suite 701 New York, NY 10038
Phone: 212-942-4200 Fax 646-435-9434
www.yourhousecounsel.com hshafer@yourhousecounsel.com
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Platinum Sponsor

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The National Consortium of Highly Qualified Insurance and Corporate Liability Defense Law Firms. Our members know and understand your business and your expectations.
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ALE Solutions, Inc.
Rowena Zimmers
One West Illinois St., #300
St. Charles, IL 60174
Phone: 630-513-6434 Toll Free: 866-885-9785 Fax 866-814-6832
www.alesolutions.com rowena.zimmers@alesolutions.com
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Gold Sponsor

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ALE Solutions, nationwide temporary housing provider, focuses exclusively on serving the needs of displaced policyholders for the property claims industry. Our insight and appreciation for the unique needs of both parties enables us to provide the adjuster and the policyholder with optimal housing solutions whatever the situation - a solution that's both convenient and appropriate for the policyholder, and cost-efficient for the insurance company.
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Assured Relocation
Kelly Stuck
50 Woodside Plaza
Suite 441 Redwood City, CA 94061
Fax 888-233-9752
www.assuredrelocation.com kelly@assuredrelocation.com
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Gold Sponsor

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Assured Relocation is your best resource for managing temporary housing claims nationwide. We deliver solutions that are cost effective, time sensitive and most appropriate for each individual housing situation.
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Bridgeway Temporary Housing
Jan Keffer
9340 Helena Road
Suite F-312 Birmingham, AL 35244
Phone: 205-776-1566 Toll Free: 866-387-8586 Fax 205-621-2699
www.bridgewayhousing.com jkeffer@bridgewayhousing.com
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Gold Sponsor

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Bridgeway Temporary Housing provides the insurance industry a convenient and cost effective way to service their policyholder's temporary housing needs.
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CED Investigative Technologies Inc.
Penny Rusch
125 Windsor Drive
Suite 115 Oak Brook, IL 60523
Phone: 312-239-6659 Toll Free: 800-780-4221 Fax 312-277-3733
www.cedtechnologies.com prusch@cedtechnologies.com
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Gold Sponsor

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CED Investigative Technologies Inc. is a leading engineering company specializing in Forensic Engineering, Accident Reconstruction, First Responder Services and Engineering Studies that provides litigation support and expertise for some of the most well known law firms, insurance companies and manufacturers nationwide.
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Certified Restoration Drycleaning Network
Wayne Wudyka
2060 Coolidge Highway
Berkley, MI 48072
Phone: 248-246-7878 Toll Free: 800-520-CRDN Fax 248-246-7868
www.crdn.com contactus@crdn.com
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Gold Sponsor

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The textile restoration specialists of CRDN follow a standardized, consistent process for inventory and restoration of garments and fabric items, saving you time and money.
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Claims Magazine
Andy Rowe
19 Ravine Road
Amherst, NH 03031
Phone: 603-465-1087 Toll Free: 800-544-0622 Fax 800-544-0622
www.PropertyCasualty360.com arowe@sbmedia.com
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Gold Sponsor

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Claims reports on disasters, insurance crime, emerging trends, regulatory, judicial and legislative changes, and provides expert advice and educational articles covering techniques for handling insured losses.
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Cozen O'Connor
Joseph Gerber
The Atrium-1900 Market Street
Philadelphia, PA 19103
Phone: 215-665-2026 Toll Free: 800-523-2900 Fax 215-701-2026
www.cozen.com jgerber@cozen.com
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Gold Sponsor

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For more than forty years, Cozen O'Connor has focused upon the specialized needs of the insurance industry. Today, our firm consists of more than 500 attorneys, practicing from twenty-four offices throughout the United States, in Toronto, and in London.
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Crawford & Company
Tom Carstens
1001 Summit Blvd.
Atlanta, GA 30319
Phone: 404-300-1046 Toll Free: 800-241-5241 Fax 404-300-0041
www.crawfordandcompany.com tom_carstens@us.crawco.com
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Gold Sponsor

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Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries.
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EagleView Technologies, Inc.
Chris Barrow
2525 220th Street SE
Suite 203 Bothell, WA 98021
Phone: 866-659-8439 Fax 425-368-2935
www.eagleview.com info@eagleview.com
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Gold Sponsor

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EagleView Technologies invented the concept of 3D aerial roof measurements with proprietary patented software providing detailed, accurate roof measurement reports substantially reducing claim cycle time.
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Eberl Claims Service
Tina Lehman
7276 W. Mansfield Ave.
Lakewood, CO 80235
Phone: 303-988-6286 Toll Free: 800-827-9013 Fax 303-986-2771
www.eberls.com tlehman@eberls.com
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Gold Sponsor

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Nationwide provider of daily and catastrophe adjusting services. After 20 years, experienced, efficient and effective claim handling is the cornerstone of our reputation and growth.
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EPIC Response
Susan Freeman
3045 Chastain Meadows Parkway
Marietta, GA 30110
Phone: 770-516-3491 Fax 770-516-3971
www.epicresponse.com s.freeman@epicresponse.com
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Gold Sponsor

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Calm In The Midst of Catastrophe. Emergency Services, Reconstruction Services, Demolition, Building Consulting, Immediate Response, Mold Remediation, Training & Education, and Customer Satisfaction Guarantee.
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Evans Garment Restoration, LLC
Michael Rusciolelli
2831 Farmers Market Road
Springfield, IL 62707
Phone: 217-528-2878 Toll Free: 888-653-8267 Fax 217-525-4732
www.evansgr.com mrusciolelli@evansgr.com
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Gold Sponsor

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Evans specializes in the restoration of clothing, textiles and soft goods, has achieved the ISO 9001 Certification, and received a US Federal Patent on its processes and compositions.
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Exponent
Angela Meyer
149 Commonwealth Drive
Menlo Park, CA 94025
Phone: 650-688-6951 Toll Free: 888-656-3976 Fax 650-688-7077
www.exponent.com ameyer@exponent.com
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Gold Sponsor

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Exponent is a scientific and engineering firm that performs in-depth claim investigations. We investigate failures and accidents and evaluate complex human health and environmental issues.
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Forcon International Corp.
Robert A. Dwyre
1216 Oakfield Dr.
Brandon, FL 33511
Phone: 813-684-7686 Fax 813-654-1481
www.forcon.com radwyre@forcon.com
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Gold Sponsor

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Forcon International Corp. is a forensic engineering and expert consulting organization that has provided the insurance, self-insured and legal defense industries with seasoned engineering disciplines and experts to investigate property, casualty, liability, surety and fidelity claims since 1984. Forcon Associates prepare for trial from the beginning of an assignment and base their opinions on physical evidence and fact.
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Grecco Construction Consultants LLC
David Van Horn
2446 Regents Walk
Germantown, TN 38138
Phone: 901-490-3266
www.greccoonline.com dvanhorn@greccoonline.com
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Gold Sponsor

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Grecco provides experienced construction consultants to inspect, document, and price any type of property loss including agricultural, commercial and residential. GCC also provides Clerk of Works.
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Haag Engineering Co.
Cheryl Markstahler
625 Industrial Blvd.
Sugar Land, TX 77478
Toll Free: 800-635-0116
www.haagengineering.com cmarkstahler@haagengineering.com
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Gold Sponsor

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Haag Engineering is the recognized forensic engineering authority due to our scientific approach to job assignments and disciplined hiring and training of our engineers. Since 1924, Haag engineers have provided expert consulting in civil, structural, mechanical, and electrical fields. Haag offers construction consulting, research/testing, educational seminars, and publications/tools.
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HMI
Doug Malawsky
107 Edinburgh South Dr.
Suite 205 Cary, NC 27511
Phone: 919-460-5446 Toll Free: 866-937-6468 Fax 877-796-4626
www.hmiadvantage.com dmalawsky@hmiadvantage.com
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Gold Sponsor

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HMI is the only company in the U.S. that specializes in providing the insurance industry with comprehensive claims support for tree damage and landscape losses. HMI's treeClaimsSM Services include: emergency tree removals and CAT response, replacement cost reporting for destroyed trees and shrubs, large loss claims support for commercial properties, cause of loss analysis, liability claims involving trees, subrogation analysis and more.
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Independent Roof Inspection, Inc.
Karin Lawler
P.O. Box 1746
Grass Valley, CA 95945
Phone: 530-265-0321 Toll Free: 800-410-4474 Fax 530-265-0390
www.askiri.com info@askiri.com
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Gold Sponsor

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With over 30 years and 20,000 inspections, we believe theres no substitute for hands-on experience when it comes to roofing & waterproofing causation loss inspections.
Put our knowledge to work for you.
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Jarvis Property Restoration
Bill Jarvis
41800 Executive Drive
Harrison Township, MI 48045
Phone: 586-954-4700 Toll Free: 866-452-7847 Fax 586-954-4707
www.jarvisconstruction.com bjarvis@jarvisconstruction.com
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Gold Sponsor

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Jarvis Property Restoration is a full service disaster recovery company with expertise in managing large losses for government agencies, schools, hospitals & commercial properties.
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Marriott ExecuStay Insurance Housing
Claire Pierce
1020 Serpentine Lane
#115 Pleasanton, CA 94566
Phone: 317-258-6628 Toll Free: 800-990-9292 Fax
www.marriottinsurancehousing.com claire.pierce@marriott.com
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Gold Sponsor

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Marriott ExecuStay Insurance Housing Solutions provides housing options for policyholders, adjusters, and catastrophe response personnel during times of displacement. Providing like kind and quality housing and abilities to book into Marriott branded hotels and non-Marriott branded hotels for both short and long term housing needs.
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NCM Group
Jim Confer
404 N. Berry Street
Brea, CA 92821
Phone: 714-672-3500 Fax 714-672-3501
www.ncmgroup.com jconfer@ncmgroup.com
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Gold Sponsor

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NCM Group is a national leader in emergency disaster response for commercial insureds. We specialize in restorative drying and cleaning, demolition, crime-scene/unattended death clean-up, hazardous materials abatement, meth lab clean-up and emergency spill response.
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Pie Forensic Consultants
Briana Selstad Bosch
6275 Joyce Dr., Suite 200
Arvada, CO 80403
Phone: 866-552-5246 Toll Free: 866-552-5246 Fax 303-552-0178
www.pieforensic.com bselstad-bosch@pieforensic.com
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Gold Sponsor

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Pie provides forensic engineering and claim consulting to insurance and legal professionals who require expertise in catastrophic and large loss events, structural analysis, structural fire and wildfire origin and cause, roof and façades, and other expert engineering disciplines.
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Polygon
Nancy Carpenter
15 Sharpner's Pond Road
Building F North Andover, MA 01845
Phone: 800-422-6379 Fax 978-241-1274
www.polygongroup.com nancy.carpenter@polygongroup.com
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Gold Sponsor

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Polygon is an internationally recognized leader in the water-damage recovery field. With the world's largest fleet of dehumidification equipment, we are available 24 hours a day with the technical expertise and resources to handle any size document- or structure-drying project.
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ProNet Group, Inc.
Shawn Shoop
1 Sugar Creek Center Blvd.
Suite 200 Sugar Land, TX 77478
Phone: 281-496-2865 Toll Free: 800-216-7268 Fax 281-496-9604
www.pronetgroup.com sshoop@pronetgroup.com
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Gold Sponsor

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ProNet Group is a full service forensic engineering and consulting firm specializing in property damage and structural engineering evaluations, construction defect services, electrical and mechanical engineering analysis, and fire O&C investigations for property and vehicles. Offices and experts located throughout the U.S.
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PT&C Forensic Consulting Services, P.A.
Bryan Maphet
2727 Paces Ferry Road
Suite 1-1200 Atlanta, GA 30339
Phone: 770-444-9799 Toll Free: 877-782-6391 Fax 770-444-9586
www.ptcinc.com bryan.maphet@ptcinc.com
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Gold Sponsor

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PT&C Forensic Consulting Services, P.A. offers: forensic engineering, fire & explosion origin and cause investigations, subrogation, catastrophe response, special investigation unit, and project cost engineering.
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RGL Forensics
Steve Rosenthal
100 Bush Street
20th Floor San Francisco, CA 94104
Phone: 415-956-8323 Toll Free: 800-669-8323 Fax 415-956-1405
www.rgl.com srosenthal@us.rgl.com
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Gold Sponsor

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RGL Forensics is an international firm of accounting, valuation and consulting professionals who are specially trained in discovering and defining financial value. The firm establishes relevant facts and reliable figures for insurance, legal, corporate and public sector clients and has done so for over 30 years. Learn more at www.rgl.com.
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SEA, Ltd.
Ryan Siekmann
1110 Benfield Blvd.
Suite B Millersville, MD 21108
Phone: 410-987-1077 Toll Free: 800-635-9507 Fax 410-987-1129
www.sealimited.com rsiekmann@sealimited.com
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Gold Sponsor

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S.E.A. provides forensic engineering services in workplace accidents, product failures; materials analysis; vehicular accident reconstruction; structural failure; flammable materials; chemical laboratory; fire causation; electrical systems; construction; mold; and industrial hygiene.
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Semke Forensic
Rachael Moreno
154 Hughes Lane
Saint Charles, MO 63301
Phone: 636-896-9995 Toll Free: 888-804-5020 Fax 636-896-9695
www.semke.com rmoreno@semke.com
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Gold Sponsor

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Semke Forensic offers forensic engineering, computer forensic, and technical consulting services to legal, insurance, and corporate clients. We provide a variety of services, from Accident Reconstruction to Product Liability to Computer Forensics and more.
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The Warren Group, Inc.
Dana Berry
P.O. Box 1608
Irmo, SC 29063
Phone: 803-732-6600 Toll Free: 888-827-7823 Fax 803-732-7576
www.warren-group.com dana@warren-group.com
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Gold Sponsor

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The Warren Group is a forensic engineering firm specializing in large losses and complex claims. Our engineers provide expertise in origin, cause, responsibility, measure of the loss, analysis & testing, claims resolution & litigation support.
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Windstorm Insurance Network, Inc.
Michelle Griffin
2929 Langley Avenue
Suite 203 Pensacola, FL 32504
Phone: 850-473-0601 Fax 850-473-0603
www.windnetwork.com mgriffin@windnetwork.com
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Gold Sponsor

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The Windstorm Insurance Network, Inc. (WIND) is an educational member association for windstorm claims industry professionals. Its mission is to provide education and training, and to promote a cooperative dialogue among professionals involved in windstorm insurance issues.
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Zipco Cleaning & Restoration
Sonya Drake
4110 N. Corrington Ave.
Kansas City, MO 64117
Phone: 816-471-3797 Fax 816-472-0742
www.zipcocontracting.com sdrake@zipcocontracting.com
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Gold Sponsor

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Zipco is a licensed and bonded full service Disaster Restoration and General Contracting Company offering complete emergency services 24/7/365 days a year!
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| SPONSORSHIP OPPORTUNITIES
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Sponsorships for the Large Loss Conference are sold out.
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Downloadable Platinum Sponsor Staff Registration Form
Downloadable Gold Sponsor Staff Registration Form
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| Schedule |
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| REGISTRATION INFORMATION |
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Registration fee covers all educational sessions, handout materials, session breaks and reception. Full refunds less a $50 processing charge will be made for cancellations received by 30 days prior to the program. No refunds will be made after that date. Cancellation requests must be submitted in writing to conference@plrb.org. "Substitutions" may be accepted at the discretion of PLRB. "Substitution" means that a co-worker/co-employee of a registrant attends this entire event in place of the registrant. Requests for substitution must be submitted to the PLRB in writing by the registrant.
Downloadable Registration Form
| PLRB/LIRB Member |
FREE |
| PLRB Affiliate Member |
$400.00 |
| Non-member |
$550.00 |
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PLRB or LIRB Member Insurer staff may register HERE
at no cost. You must have a valid PLRB or LIRB Internet login to use this link.
Not sure if your company is a PLRB or LIRB member? Click HERE to find out.
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Affiliate Members may register HERE to get the Affiliate Member registration fee. You must have a valid PLRB Affiliate login to use this
link.
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Non-member insurer staff and their service providers may register HERE.
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Click HERE if you do not remember your Member or Affiliate Member username and password. |
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Schedule |
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| POLICIES |
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ADA/Special Needs
If you have a disability or limitation that may require special consideration in order to fully participate in the meeting, please contact PLRB at 630 724 2200 or e-mail at vberka@plrb.org as soon as possible to see how we can accommodate your needs.
Attendance Qualifications
PLRB/LIRB meetings and conferences are open only to those employed by the insurance industry and those who, as their primary business, provide goods and services directly to insurers. Others, such as public adjusters, brokers, and agents, are not invited and may not register nor attend. Any such uninvited person found attending the Conference will be asked to leave and will not receive a refund. Determinations regarding eligibility to attend will be made solely by the PLRB. Under rare circumstances, an exception to this policy may be granted if PLRB determines that an exception is in the best interest of its members.
Requests for the granting of an exception to the policy must be submitted to PLRB in writing. Granting of an exception is valid only if in writing. If you have any questions about this attendance policy or determinations made pursuant to this policy, please contact PLRB management in writing as soon as possible.
Entertainment
The purpose of the Large Loss Conference is education. The strength, reputation, and national support of the Large Loss Conference are the result of its commitment to hardworking, intense professional development.
The official Large Loss Conference program also provides helpful forums for networking among insurers' claims professionals and claims service providers. Any additional activity sponsored by a claims service provider in conjunction with the Large Loss Conference that undermines or conflicts with the primary educational purpose and reputation of the Large Loss Conference is prohibited.
As example, entertainment during conference and reception hours is a conflict and prohibited. Also, after hours entertaining of fifteen or more conference attendees by any one person, organization, or group that extends past 11:00 p.m. on an evening before morning sessions undermines the educational experience and is prohibited. "Adult themed" entertainment undermines the reputation of the event and is prohibited.
Failure to comply with the policy can result in sanctions, including but not limited to:
- Loss of exhibiting privileges at PLRB/LIRB events
- Loss of speaking privileges at PLRB/LIRB events
- Loss of attendance privileges at PLRB/LIRB events
Antitrust
The Property Loss Research Bureau and the Liability Insurance Research Bureau intend to prevent any violation of antitrust laws at all their meetings and conferences.
Presenters and attendees at the Large Loss Conference must remember that their respective firms are competitors in the marketplace and that the McCarran-Ferguson Act and the laws of some states provide the insurance industry with only very limited immunity from federal and state antitrust scrutiny. Therefore, presenters and attendees must exercise care during all presentations and discussions, since even innocuous discussions of certain topics might later be misinterpreted as evidence of collusion.
At the Large Loss Conference, and all educational, social, and business development events connected with this meeting, there should be no discussion or agreement, formal or informal, expressed or implied, as to any matters which might give rise to an allegation of violation of antitrust laws. Subjects to avoid include:
- rates;
- underwriting policies;
- marketing strategies; marketing responses to legislative, regulatory, or other developments;
- prices or costs of any products or services offered for sale by insurers or purchased by insurers;
- individual insurance company positions on coverage issues and other matters of insurance policy interpretation; agreements or understandings relating to claims practice, policies, or positions;
- standards by which the performance of any insurer could or should be judged; codes of ethics;
- advantages or disadvantages of doing business in particular states;
- refusal to deal with, or boycott of, potential insureds or suppliers of products or services; use of particular suppliers of products or services; and
- costs or profits of any aspect of any of the above.
Photo/Video Disclaimer
During PLRB programs and events, photos and video are taken for the benefit of the PLRB. By attending you consent to the taking of these images and the use of your likeness within the images for PLRB commercial use.
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Schedule |
Sessions |
Hotel |
Continuing Education |
Sponsors |
Registration |
Policies
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